Customer reviews from geappliances.com
GE - 4.5 Cu. Ft. 10-Cycle Front-Loading Washer
Average customer rating
4.5
(459 Reviews)
Rating breakdown 459 reviews
5 Stars
342
4 Stars
73
3 Stars
14
2 Stars
8
1 Star
22
91%of customers recommend this product.
(
396 out of
436)
Customer Reviews for GE - 4.5 Cu. Ft. 10-Cycle Front-Loading Washer
Customer Rating
1
Washer is junk!
on November 16, 2024
Posted by: Nockname
Elderly mother in law had washer installed 2 years ago. Started making rattling sounds, appliance repair man said ball bearings were shot. Not worth to repair. I could not find any warranty information on the website.
GE has gone down hill, their products are junk now. Won’t be buying anymore!!
GE has gone down hill, their products are junk now. Won’t be buying anymore!!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce, GE_Appliances, November 19, 2024
We are very sorry to hear your mother-in-law is having these issues with her washer. This isn't what we expect to hear and can understand how upsetting this would be for her. We'd like to get a little more information and will be reaching out via email soon. Thank you for your patience in waiting to hear from us.
Written by a customer while visiting geappliances.com
Customer Rating
1
DON'T BUY. JUNK PRODUCTS.
on January 19, 2025
Posted by: Crap product
from Massachusetts
Not happy with this product. Would not recommend it to anyone. Had it for less than 5 years and the drum has bent out of round and destroyed the front gasket so now it leaks water. Very poorly made. Look on site for parts and tub is discontinued. Have gone on many sites looking for parts and everyone says that the drums are bent. Think you knew about the problem but never fixed it. Or offered the customers a solution to fix your mistakes.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
4
Response from geappliances.comBy Adrian, GE_Appliances, January 24, 2025
We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
2
Too young to die.
on November 21, 2025
Posted by: Ducky8674
[This review was collected as part of a promotion.] Ours was made in July 2019. It came with the house we bought in 2024. It's November 2025, and the door leaks, it smells like burning rubber, and the bearings are shot. Our appliance guy says it's not worth fixing. It was alright while it lasted, but 6 years from the date of manufacture is not enough.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
1
Response from geappliances.comBy Sarah, GE_Appliances, November 24, 2025
We’d like to address the issues you’re having with leaking, the bearings, etc. We recommend checking the door gasket to ensure there are no rips or tears. Additional tips regarding a leak are available on page 20 of the manual; that’s linked here: https://products-salsify.geappliances.com/image/upload/s--eBTwPkXH--/21ab67c3085356cc8f4ac0d78bf8a6968c1562de.pdf
If service is needed, you can reach out to our Bodewell team at 833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can also be scheduled online at this link: https://www.geappliances.com/ge/service-and-support/service.htm
We will be reaching out over email as well, to discuss this matter with you further.
If service is needed, you can reach out to our Bodewell team at 833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can also be scheduled online at this link: https://www.geappliances.com/ge/service-and-support/service.htm
We will be reaching out over email as well, to discuss this matter with you further.
Written by a customer while visiting geappliances.com