Customer reviews from broan-nutone.com
Broan - Glacier 24" Convertible Range Hood - Black
Average customer rating
3.5
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
8
4 Stars
5
3 Stars
1
2 Stars
4
1 Star
3
56%of customers recommend this product.
(
10 out of
18)
Customer Reviews for Broan - Glacier 24" Convertible Range Hood - Black
Posted by: ms2021
from Sarasota, FL
Gender:Female
Verified Purchase:Yes
This is a great product for the price. Easy to install and works well.
I would recommend this to a friend!
Written by a customer while visiting broan-nutone.com
Posted by: CHSAZ
Verified Purchase:Yes
Purchased to replace a new, but noisy range hood. Our expectations were met!
Written by a customer while visiting broan-nutone.com
Customer Rating
4
Great Product
on June 12, 2023
Posted by: SandyR
from San Antonio, TX
Gender:Female
Bought this unit to replace my old 42" model. Overall it is a great product, BUT I believe the supplied literature should not only provide installation instructions but include specific instructions on care. I have yet to figure out how to remove the filter for cleaning. The unit has a little tab that looks very flimsy and I'm afraid to apply too much pressure during the removal process. I've searched for videos and literature but have been unsuccessful. I'd appreciate help on this subject.
Response from broan-nutone.comBy Broan-Nutone, June 13, 2023
Hi SandyR,
Thank you for your review on the BCSD142SS range hood. Page 9 of the installation instructions will show you how to remove the filters. Using the tab, remove the grease filters from the hood by pushing down and tilting filters out. If you need more assistance or have further questions, please contact our Technical Support team directly at 800-637-1453.
Thank you for your time and for choosing Broan-NuTone!
Thank you for your review on the BCSD142SS range hood. Page 9 of the installation instructions will show you how to remove the filters. Using the tab, remove the grease filters from the hood by pushing down and tilting filters out. If you need more assistance or have further questions, please contact our Technical Support team directly at 800-637-1453.
Thank you for your time and for choosing Broan-NuTone!
Written by a customer while visiting broan-nutone.com
Customer Rating
1
No filters
on July 25, 2023
Posted by: Wheeza
Gender:Male
Recently purchased Broan Glacier 42indh convertible white. For a short time I needed to use it with charcoal filters. There isn't any charcoal filters anywhere for this fan. There isn't any on the Broan site. Thought,when I need the regular filters they will probably be discontinued as well.I wasted enough time on filters already so I got rid of that hood fast. After reading the reviews I am glad I did.
No, I would not recommend this to a friend.
Response from broan-nutone.comBy Broan-Nutone, July 27, 2023
Hi Wheeza,
Thank you for your question on the model BCSD142WW range hood. We do have the non-ducted filters available under part number S97020468 and they are available in the Parts Store of our website. We are very sorry you had an issue finding them and would have gladly helped you. We are very sorry for your frustrations regarding this range hood.
Thank you for your question on the model BCSD142WW range hood. We do have the non-ducted filters available under part number S97020468 and they are available in the Parts Store of our website. We are very sorry you had an issue finding them and would have gladly helped you. We are very sorry for your frustrations regarding this range hood.
Written by a customer while visiting broan-nutone.com
Customer Rating
1
Worthless without the filters, which they no longe
on April 14, 2024
Posted by: Nyc511
from New york
Gender:Male
Zero stars. They nake me give at least 1 in otder to post the review. They have discontinued the filters, but are still selling the product. So what am I going to do with this thing now with no filter?
No, I would not recommend this to a friend.
Response from broan-nutone.comBy Broan-NuTone Customer Experience Team, April 15, 2024
Thank you for your feedback on the BCSD124SS. The filters for this unit are not discontinued. The Aluminum Grease filter is part number S99010430-001. If you are needing the Non-Duct Filter, it is part number S97020465. Please call our Customer Service Team directly at 800-558-1711 if we can be of any additional assistance.
Written by a customer while visiting broan-nutone.com