Customer reviews from broan-nutone.com
Broan - Glacier 24" Convertible Range Hood - Black
Average customer rating
3.7 out of 5
3.7
(20 Reviews)
Open Ratings Snapshot
Rating breakdown 20 reviews
5 Stars
8
4 Stars
5
3 Stars
1
2 Stars
4
1 Star
2
59%of customers recommend this product. 
(
10 out of 17
)
Best Buy Privacy Policy
Customer Reviews for Broan - Glacier 24" Convertible Range Hood - Black
Customer Rating
4 out of 5
4
Super Nice Addition
on August 13, 2020
Posted by: Anonymous
from Kingsport TN
Gender:Female
Verified Purchase:Yes
I upgraded and so glad I did-- I did not have a vent to the outside, now I do and this is a huge difference --no smoke in the house or grease
I would recommend this to a friend!
Written by a customer while visiting broan-nutone.com
Customer Rating
2 out of 5
2
Great looking but light doesn't work
on February 27, 2021
Posted by: map600
from Eugene Oregon
Gender:Male
The guide rails were a good idea but confusing and wouldn't work in my kitchen. After 45 minutes of trying to figure the instructions out I hired an installer who didn't use them. Installed it looks great but, unfortunately, the light bulb sockets are of poorest quality. The left light was difficult to install and the right went in easily but does not work.
After all that work the unit is going back.
No, I would not recommend this to a friend.
Response from broan-nutone.comBy Broan-NutoneMarch 1, 2021
Hi map600, Thank you for your review of model BCSD130SS. We are sorry to hear you have had such a frustrating and disappointing experience. Please call our Technical Support Team directly at 800-637-1453 and allow us to troubleshoot the issue with you. There may be a simple solution that may save you from the hassle of uninstalling and returning the unit. Our Team is available from 7:30 AM to 6:00 PM CST, Monday-Friday and would be happy to assist you
Written by a customer while visiting broan-nutone.com
Customer Rating
5 out of 5
5
My new fan
on March 31, 2021
Posted by: Anthony G
from Carlisle, Pa
Gender:Male
Verified Purchase:Yes
It is a great fan and light combination. I found 50 watt led to fit and now only use 8 watts for both lights.
I would recommend this to a friend!
Written by a customer while visiting broan-nutone.com
Customer Rating
4 out of 5
4
Instructions
on January 20, 2023
Posted by: slammer
from So. California
Gender:Male
Would have been nice if instructions or manual was included in the box. No idea what type of LED Bulb to us or the approved wattage of bulbs.
I would recommend this to a friend!
Response from broan-nutone.comBy Broan-NutoneJanuary 23, 2023
Hi slammer, Thank you for your review of model BCSD136SS. We are sorry to hear the manual was not in the box. Here is the recommended bulb information: Install two shielded Halogen Bulbs (120 V, 50 W max., MR16 or PAR16 with GU10 base),. The link below is the installation manual for this unit: https://www.broan-nutone.com/getmedia/7c0cf353-755e-4715-89d0-230658c3faa2/Installation-Guide-BCSD1.pdf?ext=.pdf
Please call our Technical Support Team at 800-637-1453 if they can be of any assistance.
Written by a customer while visiting broan-nutone.com
Customer Rating
2 out of 5
2
Grease/Smoke getting pulled through the lights
on February 4, 2023
Posted by: Skip Bumpass VA
from Bumpass VA
I bought this to use as a ventless operation. Installed per instructions and included the charcoal grease filters. First use when frying up some steak for a beef stew had most all of the grease/smoke going up through the light sockets instead of where the mesh and charcoal filter are located. I assume there are no filters over the light sockets to sort of makes it a waste.
No, I would not recommend this to a friend.
Response from broan-nutone.comBy Broan-NutoneFebruary 6, 2023
Hi Skip Bumpass VA, Thank you for your review of model BCSD130SS. We are sorry to hear this unit is not working as you expected. Please call our Technical Support Team at 800-637-1453 so that we can troubleshoot the issue with you directly. Our Team is available Monday-Friday, 8:00 AM to 5:00 PM (CST).
Written by a customer while visiting broan-nutone.com
Customer Rating
4 out of 5
4
I would purchase this again.
on May 12, 2020
Posted by: Carl2525
from Georgia
Gender:Male
Verified Purchase:Yes
The product is well built and it is fairly quiet when in use. The only change I would like to see is in the lighting. To me, it is archaic, in this time, to create a product without LED lighting. The standard bulbs for this product burn very hot, and the socket is such that it is not easy to find LED bulbs that fit. I would have given the product a 5 if the vendor had supplied two LED bulbs that fit.
I would recommend this to a friend!
Written by a customer while visiting broan-nutone.com
Customer Rating
2 out of 5
2
Model BCSD142SS - Terrible Light Placement
on April 9, 2022
Posted by: Broan Range Hood User
from California
Since this is a special order unit and not carried in any retail store or home improvement warehouse in stock, the packaging pf this unit needs to be stronger for shipping purposes, more reinforcement and heavier duty cardboard and inside packing material. One of the filters was received warped and bent, had to straighten to make it fit in the area.
The placement/location of the two lights is ridiculous which are in the very front of the unit (and in my situation) they shed the light outside of the cooking area!!! not directly were they're supposed to. Installing the recommended halogen 50WATT MR16 (LED lights are not recommended by Broan) with the GU10 base - which must be purchased at an additional cost - even with the included suction cup supplied by Broan is an exercise in acrobatic contortion!!! An insane design. The Halogen bulbs are very HOT even as soon as they turn on!. These bulbs are not included with the unit and are not readily available in stores in California, have to be ordered online.
Also another con is that the damper for 7" vertical installation needs to be purchased and is not included with the unit, although damper for 3 1/4" X 10" size is included.
On the plus side - the fan is quiet and does a great job of exhausting smoke and odors from the cooking area even on a low setting.
No, I would not recommend this to a friend.
Response from broan-nutone.comBy Broan-NutoneApril 11, 2022
Hi Broan Range Hood User, Thank you for your review of model BCSD142SS. We appreciate your feedback and have sent your comment to all appropriate teams for review. Please reach out to our Technicians directly at 800-637-1453 if they can be of any assistance.
Written by a customer while visiting broan-nutone.com
Customer Rating
3 out of 5
3
Product is OK
on December 28, 2017
Posted by: Michael22
from Diamondhead, MS
Gender:Male
Verified Purchase:Yes
Due to cabinet layout, vent is too low to cook top. Also, bulbs are too hot, causing burn when stirring tall pot.
No, I would not recommend this to a friend.
Written by a customer while visiting broan-nutone.com
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