Customer reviews from fisherpaykel.com/us
Fisher & Paykel - 24" Top Control Built-In Dishwasher - Custom Panel Ready
Average customer rating
3.2
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
4
4 Stars
1
3 Stars
2
2 Stars
1
1 Star
3
Customer Reviews for Fisher & Paykel - 24" Top Control Built-In Dishwasher - Custom Panel Ready
Posted by: Sue from Wisconsin
Verified Purchase:Yes
Love my new dishwasher. I did get the 2 drawers. There is only my husband and I and it is so nice that I can put the dirty dishes in all day , we don't have a lot, and they are not in the sink . It does not hold a lot so I feel it would not be good for a larger family. I have never used both drawer . Maybe if you use both drawers .But it works for us 2 retired people who don.t have big meals
Written by a customer while visiting fisherpaykel.com/us
Posted by: mooch
Verified Purchase:Yes
knock feature to stop dishwasher does not work - having trouble getting help with this
Response from fisherpaykel.com/usBy Global Customer Support Centre, May 26, 2025
Thank you for reaching out and sharing your feedback. If you're experiencing issues with the Knock feature on your DishDrawer, there are steps you can take to resolve it.
To start, we recommend following the troubleshooting guide below, as these steps often resolve the issue: https://support.fisherpaykel.com/s/article/Knock-to-Pause-Unlock-is-Not-Working-DD-I-Models-Only
If the issue persists, we’d be happy to arrange for a service technician to assist you. Please don’t hesitate to reach out—we’re here 24/7 via phone at 1-888-936-7872 or through our live chat: https://www.fisherpaykel.com/us/help-and-support/contact-us
We appreciate your time and look forward to helping you.
To start, we recommend following the troubleshooting guide below, as these steps often resolve the issue: https://support.fisherpaykel.com/s/article/Knock-to-Pause-Unlock-is-Not-Working-DD-I-Models-Only
If the issue persists, we’d be happy to arrange for a service technician to assist you. Please don’t hesitate to reach out—we’re here 24/7 via phone at 1-888-936-7872 or through our live chat: https://www.fisherpaykel.com/us/help-and-support/contact-us
We appreciate your time and look forward to helping you.
Written by a customer while visiting fisherpaykel.com/us
Posted by: Stan
Verified Purchase:Yes
Quiet operation. Cleans fine. Two big hurdles. 1. How to operate not clear initially. Was finally told by tech in 4th visit. No manual.
2. Big problem with attaching panel of wood to match cabinet panels. Tough to find right person, then holes in metal cover not aligned exactly with pull attached panel.
Otherwise no issues
2. Big problem with attaching panel of wood to match cabinet panels. Tough to find right person, then holes in metal cover not aligned exactly with pull attached panel.
Otherwise no issues
Response from fisherpaykel.com/usBy Global Customer Support Center, November 27, 2025
Thank you for taking the time to share your feedback. We’re pleased to hear you’re happy with the quiet operation and cleaning performance, but we’re sorry for the difficulties you experienced getting started and attaching the custom panel.
For future reference, you may find the "Quick User Guide" handy for operating instructions here: https://www.fisherpaykel.com/us/dishwashing/integrated-dishwashers/series-9-integrated-tall-double-dishdrawer-dishwasher-dd24dti9-n-82338.html
If you ever need a hand or have questions, please contact us via phone or live chat and our team will be happy to help, https://www.fisherpaykel.com/us/help-and-support/contact-us/
For future reference, you may find the "Quick User Guide" handy for operating instructions here: https://www.fisherpaykel.com/us/dishwashing/integrated-dishwashers/series-9-integrated-tall-double-dishdrawer-dishwasher-dd24dti9-n-82338.html
If you ever need a hand or have questions, please contact us via phone or live chat and our team will be happy to help, https://www.fisherpaykel.com/us/help-and-support/contact-us/
Written by a customer while visiting fisherpaykel.com/us