Customer reviews from whirlpool.com
Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - White
Average customer rating
4.1
(434 Reviews)
Rating breakdown 434 reviews
5 Stars
196
4 Stars
137
3 Stars
66
2 Stars
16
1 Star
19
79%of customers recommend this product.
(
286 out of
364)
Customer Reviews for Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - White
Customer Rating
5
We love everything about this large fridge
on June 4, 2025
Posted by: Lisa from Squamish
from Squamish, BC
[This review was collected as part of a promotion.] We love our fridge. This is our second side-by-side from Whirlpool. We upgraded to this one because of the ice maker and filtered water which we are loving. What is interesting is the fridge part is the exact same square feet as our previous Whirlpool but because the layout is different, e.g. bigger door shelves, it seems huge compared to our last fridge. More lighting too. We've very pleased.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Ok fridge
on June 4, 2025
Posted by: Kelly
[This review was collected as part of a promotion.] Equipment works well temperature wise.
Have to shut off the ice maker or it always tries to harvest every 30 minutes or so.
Fridge shelves should be adjustable. Major drawback.
Have to shut off the ice maker or it always tries to harvest every 30 minutes or so.
Fridge shelves should be adjustable. Major drawback.
Written by a customer while visiting whirlpool.com
Customer Rating
2
KNOW ROOM
on June 11, 2025
Posted by: DUM DUM
[This review was collected as part of a promotion.] I BOUGHT TWO MONTH AGO DONTH LIKE IT AAAAAAAAAAAAAAAAAAAA
Response from whirlpool.comBy Branded Team, Consumer Care, June 11, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #737177.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #737177.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Our second one
on June 24, 2025
Posted by: Earl
[This review was collected as part of a promotion.] We bought to replace one just like it that couldn't be repaired. AIG/Whirlpool gave us a settlement to replace the old one.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Refrgerator
on July 12, 2025
Posted by: Runner 1
[This review was collected as part of a promotion.] I love my new Whirlpool except for one thing and that is…it runs all of the time, the only time it doesn’t run is when you open it. Other than the running all of the time, I absolutely love my new Whirlpool refrigerator. So much room and laid out so nicely. The freezer is just as nice and I love the ice maker. The water is an absolute plus. So easy to get to and use and the choice of the two ices for your drink is great. Whirlpool has done it for me, except for the refrigerator running all of the time!
Written by a customer while visiting whirlpool.com
Customer Rating
2
I would have prefered a different Whirlpool model.
on July 25, 2025
Posted by: Noice !
[This review was collected as part of a promotion.] I was suck buying this Ref. because the former owner put a cabinet above the Ref at only @ 68 inches. I didn't like the EXACT same model because the ice maker went out 3 x in a dozen years we have been here. The lights keep blinking on and off ...sometimes for days. Overall I like Whirlpool products but this special order item doesn't meet it. The new model icemaker takes up way to much space of the freezer
Response from whirlpool.comBy Branded Team, Consumer Care, July 25, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #757309.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #757309.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great purchase
on August 4, 2025
Posted by: ky1951
[This review was collected as part of a promotion.] We bought this side-by-side a little over 2 months ago and are so happy we did.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on August 27, 2025
Posted by: mlb!
[This review was collected as part of a promotion.] I think the freezer compartment narrow.
The fan seems to run all the time
The fan seems to run all the time
Written by a customer while visiting whirlpool.com