Customer reviews from whirlpool.com
Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - White
Average customer rating
4.1
(434 Reviews)
Rating breakdown 434 reviews
5 Stars
196
4 Stars
137
3 Stars
66
2 Stars
16
1 Star
19
79%of customers recommend this product.
(
286 out of
364)
Customer Reviews for Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - White
Customer Rating
4
Works very well.
on September 9, 2019
Posted by: Tidygirl
from Pennsylvania
Gender:Female
[This review was collected as part of a promotion.] We were hesitant to purchase this refrigerator after reading several negative reviews. Since it was one of three that would fit our space, we purchased it. We have no regrets as it does everything it is supposed to. The water dispenser located in front of the ice dispenser makes it easy to fill containers taller than a glass. There are two improvements that would make this model better. First would be adjustable shelves in the refrigerator (the door has adjustable shelves), second would be a fingerprint resistant finish on the doors. We have had no problems with the refrigerator making loud noises. or water dripping from the dispenser as we read about in several reviews.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Temperature uncontrollable so much waste!
on September 27, 2019
Posted by: SarahRif
from Greensboro NC
Gender:Female
We bought prior to the birth of my 1st son to ensure the quality of pumped breastmilk. After a fiasco with the door not sitting right, freezing and thawing several times, and losing 3 months of stored milk, the refrigerator was mostly fine; only occasionally freezing everything on the refrigerator side. A month ago the refrigerator froze over again, and we lost a ton of food, again. The repair man fixed it; he replaced a part. However it wasn’t fixed. This refrigerator has been a major loss of money, time, and huge stress for us. I think we got a lemon, which at this point I think should be replaced.
No, I would not recommend this to a friend.
Response from whirlpool.comBy nimtzka, Social Care Team, October 15, 2019
Hey SarahRif, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
3
I can’t believe the shelves aren’t adjustable.
on April 13, 2022
Posted by: Whatever
[This review was collected as part of a promotion.] Must put items where they fit, not where I want them.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Worst Fridge Ever
on April 23, 2023
Posted by: CJstoon
from Saskatoon
This fridge was part of the new appliance package that came with out new house.
It consistently makes a high pitched whining noise. Had a tech cone and look for an issue. He said that is a normal noise and nothing can be done.
We live in a 2 story house and the fridge noise carries across the whole main level. Even company have asked what is that noise?!
We live in a 2 story house and the fridge noise carries across the whole main level. Even company have asked what is that noise?!
This noise is going to drive me nuts!
Would not recommend buying.
I would not recommend buying this fridge
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice, clean and just the right size.
on January 27, 2024
Posted by: NYC Uptown Girl
from Irmo, SC
[This review was collected as part of a promotion.] Purchased early Jan 2024 and so far so good. Water & ice dispenser works well, freezes all items well and refrigerator keeps things cold and fresh. The only thing I don't like is the freezer side is small, not very much room at all. You couldn't put a 20lb turkey in it. For a small family it's just right as long as you don't buy a lot of things that need to be frozen.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice size
on September 25, 2018
Posted by: Buck21
from Grand Rapids, Mi.
Gender:Male
[This review was collected as part of a promotion.] We bought this side by side to replace our old Whirlpool top freezer refrigerator.
We like the ice and water available from the front of the fridge, with our old one we had to open the fridge door to get our water. The LED lights are a great feature. The ice maker works well also.
The selves and slide compartments are a good mix.
For the two of us it meets our needs, while a family would need the larger size I am sure.
We hope this will last many years as our other one, only time will tell but over all we are glad we made this purchase.
We like the ice and water available from the front of the fridge, with our old one we had to open the fridge door to get our water. The LED lights are a great feature. The ice maker works well also.
The selves and slide compartments are a good mix.
For the two of us it meets our needs, while a family would need the larger size I am sure.
We hope this will last many years as our other one, only time will tell but over all we are glad we made this purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Superior Functionality
on March 12, 2019
Posted by: Niiki65
from Vineland, NJ
Gender:Female
[This review was collected as part of a promotion.] We have owned this Refrigerator for about a month, now. At first, I was unhappy with having 3 drawers instead of 2, and fixed unadjustable shelves. It turns out that the shelf spacing is just right and we can really hold a lot if food, despite the fact that we are unable to adjust them. Additionally, the extra drawer has provided for extra organization which, as it turns out, is a surprising bonus.
The only thing we would change is the water dispenser. It pours slower than our last refrigerator and you need to keep the glass under the nozzle a while after dispensing water, as it does continue to pour a few seconds after the water pouring mechanism has been disengaged....which runs down the front of the fridge. So you need a little hang time after dispensing. All in all, a good buy. We are very pleasantly surprised and pleased with this product.
The only thing we would change is the water dispenser. It pours slower than our last refrigerator and you need to keep the glass under the nozzle a while after dispensing water, as it does continue to pour a few seconds after the water pouring mechanism has been disengaged....which runs down the front of the fridge. So you need a little hang time after dispensing. All in all, a good buy. We are very pleasantly surprised and pleased with this product.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Lots of space and great features, Looks great.
on March 13, 2019
Posted by: Mogg
from Dunbar, PA
Gender:Female
[This review was collected as part of a promotion.] I am very happy with my new Whirlpool. First Time I had a Whirlpool and I think that will always be my choice.M
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com