Customer reviews from whirlpool.com
Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - White
Average customer rating
4.1
(434 Reviews)
Rating breakdown 434 reviews
5 Stars
196
4 Stars
137
3 Stars
66
2 Stars
16
1 Star
19
79%of customers recommend this product.
(
286 out of
364)
Customer Reviews for Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - White
Customer Rating
5
Fantastic refrigerator
on March 30, 2025
Posted by: Barrel
from Western Massachusetts
[This review was collected as part of a promotion.] Excellent refrigerator fantastic versatility very pleased with purchase
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Factory second
on March 31, 2025
Posted by: Named "The Iceman"...
[This review was collected as part of a promotion.] I bought this refrigerator at Appliances 4 Less, which it is brand new only a minor defect with the door handle. It cooled quickly and made ice in a couple of hours and the container was full the next morning.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent performer
on April 22, 2025
Posted by: JohnF
[This review was collected as part of a promotion.] I have had this refrigerator for a couple weeks now, and I am delighted with it. It works perfectly. It has all the features I wanted and it fits nicely into the limited space I have. It is quiet and both looks like and acts like quality.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Disappointed
on May 7, 2025
Posted by: Picard
from Hendersonville, North Carolina
[This review was collected as part of a promotion.] I do not like to give one star reviews. This refrigerator was delivered 8 days ago and it HAS NOT STOPPED running and the temperature of the refrigerator and freezer has not been cold. A repairman will be here 2 days from now. I am confident that He will be able to repair whatever the problem is.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, May 14, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 719655.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 719655.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good size for a smaller space.
on May 9, 2025
Posted by: Keys fridge
from Little Torch Key, FL
[This review was collected as part of a promotion.] Needed a certain size to fit within existing cabinet spaces and this one works great! Only wish the ice/water door on the front held the bigger glasses. Always end up with ice on the floor!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on May 26, 2025
Posted by: Anonymous
from FL
[This review was collected as part of a promotion.] I'm very pleased with the refrigerator. Like the videos available to learn all the maintenance advice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
on May 29, 2025
Posted by: Manager
[This review was collected as part of a promotion.] Over all its a good fridge, the problem is with leveling it. Apparently they can not level it, so stuck cardboard under one wheel.
Response from whirlpool.comBy CA Social Care, June 4, 2025
Hello! Thank you for taking the time to review your Whirlpool appliance. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to send us an email at CanadaSocial@Whirlpool.com. Kindly provide us with your model and serial number, phone number, and case # (291288699). Thank you! -Alisha
Written by a customer while visiting whirlpool.com
Customer Rating
5
on May 31, 2025
Posted by: The silver fox
[This review was collected as part of a promotion.] . Very nice appliance and actually quite a roomy refrigerator side. It keeps everything nice and cold and that’s on the lower settings.
Written by a customer while visiting whirlpool.com