Customer reviews from whirlpool.com
Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - White
Average customer rating
4.1
(434 Reviews)
Rating breakdown 434 reviews
5 Stars
196
4 Stars
137
3 Stars
66
2 Stars
16
1 Star
19
79%of customers recommend this product.
(
286 out of
364)
Customer Reviews for Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - White
Customer Rating
3
Noisy refrigerator out of the box
on October 28, 2024
Posted by: Dmac
from San Jose, Ca
[This review was collected as part of a promotion.] It is very noisy. When I open up the door noise stops, when I close the doors doors the noise comes back
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Top Shelf In Refrigerator Too Cold
on November 6, 2024
Posted by: Berry
from Los Angeles
Ever since owning it, the top shelf on the refrigerator side is significantly colder than the lower shelves. Many times my milk and other beverages have frozen on that shelf. Lowering the refrigerator temperature doesn’t help, as that leaves foods on lower shelves being too warm. My sister bought this model as well and had the same problem.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 7, 2024
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 620155.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 620155.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great option for small space
on November 23, 2024
Posted by: Ktt1
from Chicago
[This review was collected as part of a promotion.] Brought 2 weeks ago only complaints are ice maker takes up too much space lost shelf and a door shelf. Wish had wheel locks cause refrig moves when opening door. Water spout exceeds drip pan so water drips down on refrig and onto floor.. Wish shelves were adjustable. Love the led lighting and location of water filter gained space
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice!
on November 29, 2024
Posted by: J.R.
from California
[This review was collected as part of a promotion.] Very roomy and stylish! It has just the right amount of dividers to make it spacious and fit a lot of food containers, bottles, jugs and fruits/vegetables.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Compact
on December 7, 2024
Posted by: MAXX
[This review was collected as part of a promotion.] A planned stepdown from my previous behemoth, but a little less roomy than imagined. Hopefully will become more organized with use.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Whirlpool
on December 8, 2024
Posted by: Tony's
[This review was collected as part of a promotion.] This is my second one the last one broke down in 8 months thankfully you replaced it I would not buy another one.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Unhappy
on December 28, 2024
Posted by: Unhappy
from Valrico Fl
[This review was collected as part of a promotion.] Refrigerator was delivered on December 9. I do not think this refrigerator will last long. Very unhappy. 1. The ice maker produces very little ice.
2. Refrigerator makes a lot of noise.
3. Called for service I have to wait 18 days for service
I would like to have it exchanged for another one.
2. Refrigerator makes a lot of noise.
3. Called for service I have to wait 18 days for service
I would like to have it exchanged for another one.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 31, 2024
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 649193.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 649193.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
It has all the features I like 👍
on January 7, 2025
Posted by: Silver Box
from Portsmouth, Virginia
[This review was collected as part of a promotion.] I purchased this about 2 months ago, it is not as roomy as my last one but it serves the purpose.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com