Customer reviews from whirlpool.com
Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - White
Average customer rating
4.1
(434 Reviews)
Rating breakdown 434 reviews
5 Stars
196
4 Stars
137
3 Stars
66
2 Stars
16
1 Star
19
79%of customers recommend this product.
(
286 out of
364)
Customer Reviews for Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - White
Customer Rating
4
Beautiful and fits just right
on August 17, 2022
Posted by: SanTucson
from Tucson, AZ
[This review was collected as part of a promotion.] We had to replace our refrigerator in a bit of a rush as I imagine a lot of folks do. This frig is nice and has a nice price. The size is what was important and it is perfect. It does seem like some of the plastics are a bit thin and may be a long term issue. For example, the ice catch tray has been replaced under warranty as it came cracked. Whether this was simply a rough handling during shipping issue I cannot be sure. It remains to be seen. One thing I have noticed that is not good for me is the Ice dispenser button is behind the water. I have twice bumped the water aiming for ice and got a blast of cold water unexpectedly. This is simply because I am not careful. But it is the reason for my 4 star rating.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Shelf Placement?
on September 27, 2022
Posted by: dd3333
Shelf Placement?
This may seem like a no brainer but it is an issue. We removed the shelves and drawers of the refrigerator for cleaning and now we can’t get them back into the correct places. There is no documentation as to where to install which shelves. We have a 5 year old model and they used these plastic frames around the glass shelves…overly complicated design . We removed the upper bin to give us an extra shelf, really don’t need two vegetable bins. Wish the freezer side was bigger..it’s a pretty good unit overall..no maintenance problems over the past 5 years.
This may seem like a no brainer but it is an issue. We removed the shelves and drawers of the refrigerator for cleaning and now we can’t get them back into the correct places. There is no documentation as to where to install which shelves. We have a 5 year old model and they used these plastic frames around the glass shelves…overly complicated design . We removed the upper bin to give us an extra shelf, really don’t need two vegetable bins. Wish the freezer side was bigger..it’s a pretty good unit overall..no maintenance problems over the past 5 years.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Disappointed with the fridge
on September 29, 2022
Posted by: Fer4
from Mississsuga
[This review was collected as part of a promotion.] We wanted a white fridge to match our cabinets and the size too. But when we received it the bins were damaged and replaced by whirl pool. The workmanship of the interior is of poor quality and fragile. Not sturdy. The ice machine box is crooked and the ice keeps falling out of the bin. The water dispenser and the ice dispenser works very well. Have regretted buying this fridge.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good deal, pretty roomy
on October 14, 2022
Posted by: Munchkin
from Massachusetts
[This review was collected as part of a promotion.] I was concerned this would not be big enough for my husband and I but it is plenty big. Really like the three drawers in the fridge and all the room on the door. Freezer also has more room than I expected with an ice maker. Ice maker is great and having a filter has cut down on our bottled water consumption huge. Only complains are it's on wheels and you have to put a shim under the front wheels so it does not move when the doors are opened. Other complaint is it buzzes sometimes when running which can be annoying.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
It is a good quality fridge i am impressed so far
on October 30, 2022
Posted by: Alphonsus2022
from Labrador city
[This review was collected as part of a promotion.] It has impressed me on all aspects of what I expect from a fridge. Plenty of room and the temperature in all departments are controlled good for what’s inside those areas. I found that our food has been lasting longer
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Cramped Freezer
on November 5, 2022
Posted by: moon
from miami, fl
[This review was collected as part of a promotion.] I bought in an emergency. The ref works fine, the glass shelves do not adjust! The bottom drawer is hard to open, does not slide easy. when full its hard to see items, poor lighting. The freezer is SMALL and it is hard to get things out!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
My New Frig!!!
on November 25, 2022
Posted by: Annie
from WESTLAKE, OHIO
[This review was collected as part of a promotion.] Love my new whirlpool, replaces 25yr old my husband did not want to replace111
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
New refrigerator
on November 26, 2022
Posted by: Miss Cheryl
from Naples FL
[This review was collected as part of a promotion.] I bought this refrigerator 3 weeks ago. I was lucky to get it so soon as I did because my 11 year old Kitchen Aid stopped working suddenly. I love it and it is so quiet!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com