Customer reviews from whirlpool.com
Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - White
Average customer rating
4.1
(434 Reviews)
Rating breakdown 434 reviews
5 Stars
196
4 Stars
137
3 Stars
66
2 Stars
16
1 Star
19
79%of customers recommend this product.
(
286 out of
364)
Customer Reviews for Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - White
Customer Rating
3
Gots chopped ice
on November 12, 2018
Posted by: Botellolona!
from Adelanto Ca 92301
Gender:Female
[This review was collected as part of a promotion.] Just hot on 1st it makes loud noise the guys that put it in said it should go away couple hrs and it hasen something is lose underneath you can hear it
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
I love the ice machine and the filtered water.
on November 20, 2018
Posted by: Maryj320
from Willow river MN
Gender:Female
[This review was collected as part of a promotion.] I bought this last month and couldn't be happier. Easy controls and it is awesome to have ice and filtered water whenever. No more messing with old ice cube trays and running out of ice!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
average fridge
on November 23, 2018
Posted by: Jackiekid
from Woodstock NB
Gender:Female
[This review was collected as part of a promotion.] very disappointed in the fridge, it is so much noisier than my old one. it makes more noise that it is over the television some times. rattles and makes load noises.
No, I would not recommend this to a friend.
Response from whirlpool.comBy GODFRKA, Ca Social Care , January 9, 2019
Hi there, Jackiekid! Thank you so much for purchasing our brand. We really appreciate you. We are so sorry that you are having issues with your refrigerator. We would love to address some of your concerns. The compressor in your new refrigerator regulates temperature more efficiently and uses less energy than older models. During various stages of operation, you may hear normal operating sounds that are unfamiliar. If you have additional questions regarding a specific noise please email us at canadasocial@whirlpool.com. Please include your Review ID 212797364. Thank you! -Kelcey
Response from whirlpool.comBy BROADBN, CASOCIALCARE, January 9, 2019
Hey, Jackiekid. We completely understand your concerns with the new noises you are experiencing with your refrigerator. There will be several different noises that you will begin to experience in comparison to your previous model. We do apologize for any inconvenience this may have caused you; your feedback is greatly appreciated. If you would like to discuss this further please send us an email to canadasocial@whirlpool.com. Please include your best contact number and the reference ID 212797364.
Written by a customer while visiting whirlpool.com
Customer Rating
4
pretty basic nothing out of the ordinary
on December 24, 2018
Posted by: HarryB
from 57 Diana DR Mastic Beach NY
Gender:Male
[This review was collected as part of a promotion.] I purchased this within the last two weeks as my compressor died on the other frig I had. So far so good
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Prettt Appliance
on December 31, 2018
Posted by: Creole Lady
from Atlanta, Georgia
Gender:Female
[This review was collected as part of a promotion.] I bought this refrigerator about a month ago and so far have been satisfied. However, I would like to mention that the freezer is extremely small and the ice maker is extremely loud. As far as appearance it is a beautiful appliance.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Too noisy
on January 4, 2019
Posted by: dhhs
from North Carolina
Gender:Male
[This review was collected as part of a promotion.] Delivered on Friday, contacted service next day. Refrigerator is exactly what was ordered, this unit is extremely noisy for residential use. Fingerprint resistant isn't exactly accurate.
No, I would not recommend this to a friend.
Response from whirlpool.comBy tuckesr, Social Care, January 7, 2019
At Whirlpool, we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. However, if you feel that the unit is not working as designed, we suggest for an accurate diagnosis and satisfactory addressing of any malfunctioning component that may be contributing to your concern that you email us directly at Whirlpool_Reviews@whirlpool.com
Thank you for your review
Thank you for your review
Written by a customer while visiting whirlpool.com
Customer Rating
5
Ice ice baby
on January 10, 2019
Posted by: Jess1sky
from Lucerne valley, CA
Gender:Female
[This review was collected as part of a promotion.] This is my first time ever buying a new fridge and I 100% love my beautiful new fridge.. I especially love the ice maker which offers me crushed ice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy access to items inside of refrigerator.
on January 18, 2019
Posted by: Koji
from Sherman Oaks, Calif
Gender:Male
[This review was collected as part of a promotion.] The size of the refrigerator fit the space perfectly. Very handsome color.
My relatives were impressed and seriously will look into purchasing a
Whirlpool.
My relatives were impressed and seriously will look into purchasing a
Whirlpool.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com