Customer reviews from Samsung US
Samsung - 65" Class - LED - NU7100 Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
3.2
(153 Reviews)
Rating breakdown 153 reviews
5 Stars
58
4 Stars
19
3 Stars
17
2 Stars
18
1 Star
41
55%of customers recommend this product.
(
73 out of
132)
Customer Reviews for Samsung - 65" Class - LED - NU7100 Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
2
Tons of Screen Tearing
on October 2, 2018
Posted by: MonsieurLeFleur
from Virginia
Expertise:Expert
While this tv offers a crisp picture and decent refresh rate, I notice screen tearing in almost every single show and movie. Seeing a great scene distorted by screen tearing every 5 minutes really ruins the entertainment experience. I don't think this tv was worth the price I paid for it, which was at a 50% discount to begin with :/
Cons: Poor quality
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
2
Response from Samsung USBy Samsung Ambassador, OBA, October 4, 2018
MonsieurLeFleur ,
I am very sorry to see that you are not satisfied with the image quality of your new NU7100 TV. So that we can better understand your viewing content and setup and help you with a solution, please contact Samsung Support via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
We hope to hear from you.
- Samsung Ambassador
I am very sorry to see that you are not satisfied with the image quality of your new NU7100 TV. So that we can better understand your viewing content and setup and help you with a solution, please contact Samsung Support via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
We hope to hear from you.
- Samsung Ambassador
Written by a customer while visiting Samsung US
Customer Rating
4
Christmas gift
on January 18, 2019
Posted by: Earache
from Gilbert, AZ
Expertise:Expert
This is a great product. Everything is great with only 1 exception....the remote is rediculous! I have several Samsung TV’s and this will be the first to back to the store unless there is another remote option.
Pros: Inexpensive, Realistic color, Bright display, Lightweight
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good 4k
on December 20, 2018
Posted by: Eyes32
from Marquette, MI
Expertise:Intermediate
I've only had this TV 58 inch for approximately a week however the color is very good features are good have no problem except for it does not haveBluetooth which on my old Samsung TV 50-inch it does and that was two years old and now the newer one does not kind of disappointed in thatbecause now my smart one remote for the old TV will not work with this one and I prefer that remote
Pros: Realistic color, Bright display, Built-in speakers, Durable
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great value for price
on March 29, 2019
Posted by: Reeldoc1
from Franklinton LA
Expertise:Intermediate
I’ve had this for a couple months, and my only complaint is the speakers. Definitely needs a sound bar, which I wanted anyway. We did have to have the speakers replaced on the tv due to a rattle on certain bass sounds and sound effects. Otherwise, the picture is great! For the money, a definite keeper
Pros: Inexpensive
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sharp picture great wifi
on May 15, 2019
Posted by: Bobbytb43
from Cold Spring, Ky
Received as a gift form my sister.love this tv as the picturee is awesome with solid sound and easy to connect and use wifi. Only draw back is the feet.needs to be more stable. Great value for this great tv. 4k
Pros: Inexpensive, Realistic color, Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is fantastic!
on June 11, 2019
Posted by: Dave130
from Jasper Indiana
I bought a Samsung smart television. Amazing TV, enough said. I wanted a Samsung Tab S4, I chose the Samsung Tab S5e instead. This Tab S5e is a little in size big in power device. I am going to upgrade my Galaxy J7 for a new S10. All that's left is a Samsung soundbar and a Samsung Bluray player.
Pros: Inexpensive, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Better then what I had
on June 30, 2019
Posted by: thisisbullsht
from McDonough GA
Expertise:Beginner
I've only had this tv for a couple of weeks but most of my family have samsungs and I loved theirs. It definitely beats the Vizio that it replaced in the smart tv apps.
Pros: Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent 4k Smart TV for the price
on April 23, 2020
Posted by: Mick
from Windsor, ON
Expertise:Intermediate
The picture quality is excellent. You can see the beauty of 4k on youtube. I stream movies. Looks great when you switch the video setting to movie. I play PS4 PRO (the reason I got this TV). It automatically switches to gaming mode. Excellent crisp graphics. Handles the speed just fine.
When I stream certain tv shows, it does look like it's playing at 60fps. I don't see a way to switch it to 24fps. Not a big deal. Takes getting used to.
When I stream certain tv shows, it does look like it's playing at 60fps. I don't see a way to switch it to 24fps. Not a big deal. Takes getting used to.
Pros: Inexpensive, Bright display, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US