Customer reviews from Samsung US
Samsung - 65" Class - LED - NU7100 Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
3.2
(153 Reviews)
Rating breakdown 153 reviews
5 Stars
58
4 Stars
19
3 Stars
17
2 Stars
18
1 Star
41
55%of customers recommend this product.
(
73 out of
132)
Customer Reviews for Samsung - 65" Class - LED - NU7100 Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
2
Not a Long Term TV
on March 4, 2020
Posted by: Kansas
from Manhattan, KS
Expertise:Expert
Purchased this TV for an entire office building, 19 in total. 2 have become darker on the side of the screen. Less than 3 years old with less than 8 hours of daily use. Out of warranty in 90 days of purchase.
Pros: Lightweight
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Died just after 1 year
on November 19, 2019
Posted by: nickg
from San Francisco
Expertise:Expert
TV was great until it stopped working right when it's no longer under warranty.
Pros: Inexpensive
Cons: Did not meet expectations
Features
4
Performance
1
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Nice tv until it fails
on June 16, 2019
Posted by: Brokentvvv
from Virginia
Expertise:Intermediate
Great tv until the internal chip fails and cracks the screen from the inside. Samsung warranty dept will send some totally unqualfied person like the dish installation guy to conclude that it was physical damage and he will try to sell you a new screen and a dish network. Warranty dept is totally unreliable.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Died after warranty expired
on March 4, 2020
Posted by: Brainiac 2000
from Upstate, NY
Expertise:Expert
Before it died, it was great, after it died it was stuck on the ROKU input and couldn't change the volume. Disappointment.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Worst TV i've ever bought/owned
on December 2, 2019
Posted by: Andrew
from Gaithersburg, MD
Expertise:Intermediate
My TV randomly turns on and off, the tv does not support 5ghz wifi band, does not support casting from mobile device, remote control design and layout are not convenient for use.
Pros: Bright display
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Only lasts 2 years
on May 27, 2020
Posted by: Bruce Almighty
from Ft.campbell Kentucky
I bought this tv in 2018 and the picture is now a very light grey
Pros: Bright display
Cons: Poor quality
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
nice pic, too smart and terrible remote
on August 3, 2020
Posted by: Commander
remote control has no backlight, no easy keys, cant control any other devices, just a terrible user interface for a decent tv. tv has great picture, but its too smart for easy use. really frustrating for kids who in-turn have to ask me to do everything. if it aint kid friendly, its useless. dont rely on the stands either. another poor samsung design effort. its not like they dont make enough profit to put a decent stand on a 43" or 55" tv.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
2
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
DIDN'T LAST
on August 30, 2020
Posted by: Bryan M
from Arcadia, CA
i purchased this tv from best buy in august of 2018. i would have never guessed this samsung product would barely last 2 years. my previous samsung tv lasted 5 years before having led issues. i was very disappointed with this model.
model: un55nu7100f
model: un55nu7100f
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
4
Value
2
Written by a customer while visiting Samsung US