Customer reviews from Samsung US
Samsung - 65" Class - LED - NU7100 Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
3.2
(153 Reviews)
Rating breakdown 153 reviews
5 Stars
58
4 Stars
19
3 Stars
17
2 Stars
18
1 Star
41
55%of customers recommend this product.
(
73 out of
132)
Customer Reviews for Samsung - 65" Class - LED - NU7100 Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
5
nice picture.
on September 24, 2018
Posted by: papason
from pennsylvania
Expertise:Beginner
real happy with how i got my 65 .tv what else can i say.you didn't have too twist my arms off.too get a SAMSUNG.
Pros: Inexpensive, Realistic color, Bright display, Lightweight, Built-in speakers, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent!
on November 11, 2018
Posted by: Samsung love
from Maryland
Expertise:Expert
I love it, perfect size, awesome sound, clear beautiful images...✓
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast clouding
on December 27, 2018
Posted by: Hurlee
from Ulaanbaatar Mongolia
[This review was collected as part of a promotion.] I bought this is one day ago. I'm so happy. Because it's faster clouding than the my PC. I love this TV. Samsung always makes me happy
Pros: Inexpensive, Realistic color, Bright display, Lightweight, Built-in speakers, Durable
Cons: Too big
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Store
on January 9, 2019
Posted by: Tcm080569
from Allen Park, Mi
Expertise:Intermediate
I bought the 65inch version of this tv. The picture is great. The only issue that I have is that it came with Directv now (beta) installed on it. Beta version is no longer supported by AT&T. So I deletd the app and searched for directv now, and the only one that opos up is the beta version. I was told when I purchased this I would be able to install my app on this tv.
Pros: Bright display
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Sometimes it Freezes up!!
on February 11, 2019
Posted by: Gaby2
from Florida
Expertise:Intermediate
I have a Samsung on Master Bedroom and Guest bedroom, Sony on living room. The two Samsung for some reason sometimes freezes up the image or get distorted. I've asked cable provider, is not them, in living room things are fine. Don't know why. I love Samsung Appliances!.. overall good rating is because I'm hoping it stop!!.
Pros: Realistic color, Bright display, Lightweight
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great 50" television
on February 6, 2019
Posted by: Bugs219
from Bridgeport, ct
Expertise:Intermediate
I bought this TV after Christmas and I am still excited. When watching the picture appears to jump out to you.
Pros: Inexpensive, Realistic color, Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Picture and Sound
on January 11, 2019
Posted by: Micksop
from Florida
Expertise:Expert
This TV has an excellent picture and surprisingly good sound for an LED TV. We shopped and compared numerous TV's and could not see a difference in the picture quality on other more expensive models. The clarity and color are amazing. Very happy with this TV.
Pros: Inexpensive, Realistic color, Bright display, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Very disappointed in this tv......
on January 9, 2019
Posted by: Anonymous
from Vermont
Expertise:Expert
Poor build quality. Samsung has really gone downhill when it comes to their tv's. Go with Sony or LG.
Features
2
Performance
1
Design
1
Value
2
Response from Samsung USBy Samsung Ambassador, OBA, January 14, 2019
Joe Samara ,
I am very sorry to see that you are not happy with your NU7100 TV. So that we can better understand your disappointment and help you with a solution, please contact Samsung Support via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
We hope to hear from you soon.
- Samsung Ambassador
I am very sorry to see that you are not happy with your NU7100 TV. So that we can better understand your disappointment and help you with a solution, please contact Samsung Support via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
We hope to hear from you soon.
- Samsung Ambassador
Written by a customer while visiting Samsung US