Customer reviews from Samsung US
Samsung - 65" Class - LED - NU7100 Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
3.2 out of 5
3.2
(153 Reviews)
Open Ratings Snapshot
Rating breakdown 153 reviews
5 Stars
58
4 Stars
19
3 Stars
17
2 Stars
18
1 Star
41
55%of customers recommend this product. 
(
73 out of 132
)
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Customer Reviews for Samsung - 65" Class - LED - NU7100 Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
5 out of 5
5
Great product and highly recommend
on December 21, 2018
Posted by: CSchmidt in Orlando
from Orlando FL
Expertise:Expert
I bought this TV a month ago and I am very happy with it. We use this one for PC/Gaming. Bright picture, great viewing from multiple angles, and beautiful picture. Set up and mounting was easy. The remote was changed from last year. I am unsure why people are complaining, it works which is all I need it to do.
Pros: Realistic color, Bright display, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ha! Dayum!
on December 31, 2018
Posted by: KmPh
from California
Expertise:Expert
The TV arrived faster than I can say Ha! Dayum!
Good budget 4K tv which is 4K unlike fake ones out there. Display is good with 1080p+ content, which is purpose of the TV anyway. No bixby feature in TV (can be through mobile app, even on iOS), but I didn’t wanted it anyway so good for me. Speakers on TV are loud, but too flat of bass. So if you have a sound system these in built speakers can add a bit of volume(be used as tweeters). As for my usage I am using it as my primary monitor. A tip: adjust scaling to your needs as windows does it, but not good (way to huge of upscaling of fonts & icons).
Pros: Realistic color
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
love it
on December 31, 2018
Posted by: jj32
from Michigan
Expertise:Intermediate
I bought this a week ago. Great price and clear crisp picture. Great sound also. Wish the remote lit up but besides that im happy with it.
Pros: Inexpensive, Realistic color, Bright display, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great feautures
on January 23, 2019
Posted by: James C
from Lakewood, WA
Expertise:Beginner
My wife and I recieved this through fingerhut after Christmas, works great.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great 58” tv
on August 11, 2018
Posted by: Nicktu
from Houston
Expertise:Intermediate
For the money the tv is excellent. Don’t agree with people saying they have to setup because 1 it has auto setup and 2 I don’t want smart/WiFi/Bluetooth enabled because it records conversations and I like that it’s not enabled by default. Picture is amazing even with hdr turned off.
Speakers are good also.
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Disappointment!
on November 30, 2018
Posted by: Bucijem
from Plain City, Oh
I got this TV to ditch cable but it doesn't support HULU Live TV! Very disappointing! My old LG could but not my brand new TV!
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
5 out of 5
5
Value
1 out of 5
1
Response from Samsung USBy Samsung AmbassadorOBADecember 7, 2018
Bucijem ,

Please know that we are aware of the Hulu app issue and are working to address it. Once we have more info to share, we will update this post.

If in the meantime you need assistance with any other TV features, please reach out to us at any of the below options:

1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513

Again, my sincerest apologies the inconvenience.

- Samsung Ambassador
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
good tv but does not have a full web browser
on December 31, 2018
Posted by: Ron Hendrix
from Northport, Alabama
Expertise:Intermediate
When i saw this advertised as having a full web broswer i thought it would be awesome but it only comes With A Junk Tizen Browser, Which Does Not Support Numerous Functions .I Was Expecting Chrome Or A Broswer Compatible With Most All Websites And Functions Together With The Fact That This Tv Does Not Have Flash, Makes It A Dud And Not A Smart Tv Onthe Cutting Edge Of Technology, Certainly Not Worth The Price. I Will Be Returning Thankfully It Was Rent To Own , And I Will Look For Other Available Options.
Cons: Did not meet expectations
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the picture
on May 6, 2019
Posted by: Iron Eagle
from Forney, TX
Expertise:Intermediate
We have had this for over a couple of months now. No complaints. We love the picture sometimes it goes black but I think that's the ROKU screwing up.
Pros: Realistic color, Bright display, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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