Customer reviews from iliveelectronics.com
iLive - Platinum Concierge ISWFV387VPRGD Wireless Smart Speaker for Streaming Music with Amazon Alexa Voice Assistant - Rose Gold
Average customer rating
2.9
(140 Reviews)
Rating breakdown 140 reviews
5 Stars
34
4 Stars
28
3 Stars
15
2 Stars
16
1 Star
47
43%of customers recommend this product.
(
45 out of
104)
Customer Reviews for iLive - Platinum Concierge ISWFV387VPRGD Wireless Smart Speaker for Streaming Music with Amazon Alexa Voice Assistant - Rose Gold
Customer Rating
3
Not happy
on December 25, 2018
Posted by: Shannon
It won’t connect to WiFi on an iPhone, Bluetooth only
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com
Customer Rating
1
Bad internet connection
on December 25, 2018
Posted by: Blakelly
from Little Rock, Arkansas
Gender:Female
I bought as a Christmas gift and it won’t connect to the internet. The iLive app is horrible!! I’m returning and getting my money back! So not buy this product!
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com
Customer Rating
2
Worked well for about a year. Now it won't charge.
on March 5, 2019
Posted by: Sam M
from Tennessee
Gender:Male
It worked pretty well for about a year, despite the laborious setup. I usually kept it plugged in when using, but occasionally would use it unplugged until it let me know it needed charging. The battery life was not that long, no more than a few hours. The last time I tried to charge it, the unit would keep telling me the battery was low before shutting off after only a minute. Like most everyone else, I tried using a different plug, then a different cord. Nothing would resolve the issue. Now it's nothing more than a paperweight. It wasn't a bad speaker when it worked.
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com
Customer Rating
2
No Connection
on December 25, 2017
Posted by: Frustrated
It connected for about a day, now it won't connect at all. Followed all the instructions and prompts but still nothing. Not worth the money paid for it.
Response from iliveelectronics.comBy December 26, 2017
Dear customer,
Thank you for your review. Please contact customer service for assistance. 1-888-999-4215.
iLive
Thank you for your review. Please contact customer service for assistance. 1-888-999-4215.
iLive
Written by a customer while visiting iliveelectronics.com
Customer Rating
3
I really really want to give it 5 stars
on December 28, 2017
Posted by: Gabriel
I really love the device and all it can do but musically I feel where it lacks I had even bought a Spotify premium so that I could play my songs on it but when I ask to play a song through Spotify it say "Spotify music is not supported on the device" please patch/fix/update it please it literally does everything else but that if it could play the song that I ask for it to play this could even be better then the Amazon echo; it's all there it just need this so please please fix!!?
Response from iliveelectronics.comBy December 29, 2017
Gabriel,
We are expecting a Spotify update shortly after the new year. When the update is available we will display this on the product page, so please check back with us and be sure to update the apps should your phone alert you before we do. We do appreciate the feedback and your business. Let us know if you need anything else.
iLive
We are expecting a Spotify update shortly after the new year. When the update is available we will display this on the product page, so please check back with us and be sure to update the apps should your phone alert you before we do. We do appreciate the feedback and your business. Let us know if you need anything else.
iLive
Written by a customer while visiting iliveelectronics.com
Customer Rating
2
no support
on November 26, 2017
Posted by: mike
Here it is november 26th. i see Pandora still isn't supported . Have to use the phone app . For the price i expected more
Response from iliveelectronics.comBy November 27, 2017
Mike,
We understand your frustration with the lack of Pandora and want to assure you that we are still working to get Pandora/Spotify supported on this speaker. We will update customers as soon as it is available.
iLive
We understand your frustration with the lack of Pandora and want to assure you that we are still working to get Pandora/Spotify supported on this speaker. We will update customers as soon as it is available.
iLive
Written by a customer while visiting iliveelectronics.com
Customer Rating
1
Wont connect to WiFi....
on December 20, 2018
Posted by: Ticked off in Oregon
from MFR, OR
Gender:Male
Sold as WiFi product. Have to use the App to program it, no PC option. If only the App worked. Will only connect as a Bluetooth speaker. DONT WASTE YOUR MONEY with this product.
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com
Customer Rating
4
last update
on December 22, 2018
Posted by: Glenn
from Irving, Tx
Gender:Male
Until this last update, i have been very satisfied w/ your product! this update seems to have a flaw, I can no longer use the system!!
I would recommend this to a friend!
Written by a customer while visiting iliveelectronics.com