Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 25 cu. ft. Side-by-Side Refrigerator with Frameless Glass Shelves - White
Average customer rating
3.5
(313 Reviews)
Rating breakdown 313 reviews
5 Stars
101
4 Stars
82
3 Stars
60
2 Stars
19
1 Star
51
61%of customers recommend this product.
(
146 out of
240)
Customer Reviews for Whirlpool - 36 in. Wide 25 cu. ft. Side-by-Side Refrigerator with Frameless Glass Shelves - White
Customer Rating
1
Refrigerator
on October 28, 2025
Posted by: Oven
[This review was collected as part of a promotion.] Too small not a lot of options to adjust shelves. Freezer too small and tight for large items.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, November 4, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information, your appliance model/serial number, and Review ID# 295476609.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Leaks
on October 20, 2025
Posted by: NewRL
from SC
[This review was collected as part of a promotion.] Brand new never used and the water dispenser is leaking.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 21, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator.
We have a handy Owner Center that can help troubleshoot your issue. http://spr.ly/6424AAXE0
If the troubleshooting information does not resolve the issue, service is available through our website at http://spr.ly/6425AAXEF.
If you need additional assistance, we ask that you reach out to us directly via Facebook http://spr.ly/6426AAXE2 or Instagram http://spr.ly/6427AAXEN. When responding, please include your contact information and reference Case # 824893.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator.
We have a handy Owner Center that can help troubleshoot your issue. http://spr.ly/6424AAXE0
If the troubleshooting information does not resolve the issue, service is available through our website at http://spr.ly/6425AAXEF.
If you need additional assistance, we ask that you reach out to us directly via Facebook http://spr.ly/6426AAXE2 or Instagram http://spr.ly/6427AAXEN. When responding, please include your contact information and reference Case # 824893.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the water and ice feature
on October 20, 2025
Posted by: Nina55
[This review was collected as part of a promotion.] Very happy with the interior very roomy sleek design works very well
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice refrigerator but noisy
on October 19, 2025
Posted by: BillM
[This review was collected as part of a promotion.] Works well. Loud. At night can be heard everywhere in our home. Other reviews on this model state the same as noisy.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not so good
on October 14, 2025
Posted by: Juze
from Clermont, FL
Noise vibration from the freezer compartment, water dispenser leaking or dripping, and the door opening too far and wide
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 15, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6426A0nAa or Direct Message on Instagram at http://spr.ly/6427A0nAx, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case #821557.
We’re looking forward to hearing from you.
Jacob W
We’re looking forward to hearing from you.
Jacob W
Written by a customer while visiting whirlpool.com
Customer Rating
3
on October 10, 2025
Posted by: Big Silver
[This review was collected as part of a promotion.] We bought this fridge a month ago. It seems like water is sitting in the tube because every time we need some water we have to dump a few cups out first because of a nasty taste.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not the greatest
on October 4, 2025
Posted by: Jenfox68
[This review was collected as part of a promotion.] I find this refrigerator small, and it’s so hard to keep the outside clean.
Response from whirlpool.comBy Branded Team, Consumer Care, October 6, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator.
We have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. http://spr.ly/6424AoEgG
If you need additional assistance, we ask that you reach out to us directly via Facebook http://spr.ly/6427AoEgJ or Instagram http://spr.ly/6428AoEgK. When responding, please include your contact information and reference Case # 816863.
We’re looking forward to hearing from you.
Jacob W
We value your time and would like to look into the concerns with your Refrigerator.
We have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. http://spr.ly/6424AoEgG
If you need additional assistance, we ask that you reach out to us directly via Facebook http://spr.ly/6427AoEgJ or Instagram http://spr.ly/6428AoEgK. When responding, please include your contact information and reference Case # 816863.
We’re looking forward to hearing from you.
Jacob W
Written by a customer while visiting whirlpool.com
Customer Rating
4
Works as expected
on September 25, 2025
Posted by: Joben
[This review was collected as part of a promotion.] First unit had issues. Got it replaced and the new one is a little noisy but works fine.
Written by a customer while visiting whirlpool.com