Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 25 cu. ft. Side-by-Side Refrigerator with Frameless Glass Shelves - White
Average customer rating
3.5
(313 Reviews)
Rating breakdown 313 reviews
5 Stars
101
4 Stars
82
3 Stars
60
2 Stars
19
1 Star
51
61%of customers recommend this product.
(
146 out of
240)
Customer Reviews for Whirlpool - 36 in. Wide 25 cu. ft. Side-by-Side Refrigerator with Frameless Glass Shelves - White
Customer Rating
1
Poor AT BEST!
on June 3, 2020
Posted by: xrae
from Lincoln, NE
I purchased this new refrigerator the end of February and it was delivered and installed mid-March. Since I've gotten this LEMON/demon of a product it has given me NOTHING but problems and expenses! A certified technician has came out 3 times to "repair" and hasn't worked for more than 2-2 1/2 weeks per repair! I've had to throw TONS of food out which is only costing ME MORE MONEY. Waiting on technician #4 to come and look at this LEMON. Whirlpool will not replace at this point NOR does their manufacturer "warranty" cover any cost associated with my loss of product. I am angry to say the least! Worst money I've ever thrown into the wind! Thanks for all your support WHIRLPOOL! Pathetic. I guess you got your money from me didn't you.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Harrimm, Social Care, June 9, 2020
Hey xrae, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
4
This refrigerator came with our new KB Home
on May 27, 2020
Posted by: Anonymous
from St Johns, Florida
Looks nice but The water dispenser does not get very cold. There is no drain and water runs down the door!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great fridge
on May 23, 2020
Posted by: JohnnyMitt
from Chapel Hill, NC
[This review was collected as part of a promotion.] It is excellent. The only thing is that the water dispenses so slowly that I just use the sink instead. Could it be that it needs a new filter? It's brand new.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Ice and water in door
on May 18, 2020
Posted by: Real2009
from Oklahoma City, Oklahoma
[This review was collected as part of a promotion.] We waited a month longer to purchase due to delivery issues covid-19. Replaces a 20 yr kitchen-aid with same features and interior design.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
love the lighting LED lights
on May 7, 2020
Posted by: Boilerroy
from MISSISSIPPI
[This review was collected as part of a promotion.] it was a replacement from my insurance claim. Great refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Spacious
on April 30, 2020
Posted by: Incognita
from Beaufort, NC
[This review was collected as part of a promotion.] Not the model I anticipated in my modular home. Is noisy when running.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Works well but is difficult to keep clean
on April 6, 2020
Posted by: Pookermonger
from Brunswick, OH
[This review was collected as part of a promotion.] It does not have a satin finish and is constantly covered in fingerprints and is difficult to clean
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good looking fridge
on March 24, 2020
Posted by: Gar808
from Hi
[This review was collected as part of a promotion.] I bought this fridge 3 weeks ago and overall I like it. I’m hoping for many years of reliable service build by one of the most reliable brands according to reviews online. I was concerned about noise issues by many other reviews but it hasn’t been to much of a problem with me. It was a little noisy when I first plugged it in trying to cool the space which is understandable. It has quieted down considerably except for the ice maker. During the ice making process, just before it drops in the ice bin there is a popping noise which is pretty loud. Not a deal breaker but just a warning to some. Ice takes about 24hrs to fill completely. The shelves are not adjustable and the door bins are not the same quality as my 10yr old Whirlpool Gold that this replaced. The only part that is better is the butter storage bin which is quite puzzling to say the least. I saved the door bins from my old fridge which surprisingly fits. May use it in the future in case these new ones break. I’m not sure if this is the norm for new refrigerators now day but I have water condensation drips from the ice maker dispenser. I don’t have any ice in the chute so ruled that factor out. Never had a problem with condensation drips from my Gold fridge. Might give Whirlpool a call to clarify this issue. It is a beautiful looking fridge tho. Btw, I live in one of the 2 states that do not qualify for a free Whirlpool appliance for this review. Hopefully this helps.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com