Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - White
Average customer rating
3.7
(246 Reviews)
Rating breakdown 246 reviews
5 Stars
92
4 Stars
69
3 Stars
42
2 Stars
8
1 Star
35
67%of customers recommend this product.
(
134 out of
201)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - White
Customer Rating
1
Doesn’t work
on May 26, 2025
Posted by: Kat2025
from Florida
[This review was collected as part of a promotion.] Came with the new build home and its terrible second day in water was leaking all over because it wasn’t freezing anything. Tried to get it looked at by the builders but they can’t do anything about this terrible fridge.stuck with it until we’re able to afford another one.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, May 29, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 729221.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good product.
on May 28, 2025
Posted by: MarkS
[This review was collected as part of a promotion.] I haven't had it long, but I am happy with it at this point.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good futures
on June 6, 2025
Posted by: Leo S
[This review was collected as part of a promotion.] I bought this a month ago, I’m happy with this fridge and specially the ice maker.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Annoying buzzing sound
on June 24, 2025
Posted by: Robert
[This review was collected as part of a promotion.] Purchase this through the builder. There's an annoying buzzing sound. A technician came and is going to change the compressor hopefully that will work. If not, I want a replacement by e the whirlpool, or the builder toe brothersPurchase this through the builder. There's an annoying buzzing sound. A technician came and is going to change the compressor hopefully that will work. If not, I want a replacement by e the Whirlpool, or the builder Toll brothers.
Response from whirlpool.comBy Branded Team, Consumer Care, June 24, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 742500.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
I like the look and size of the refrigerator.
on June 28, 2025
Posted by: Mimi
from Tennessee
[This review was collected as part of a promotion.] My refrigerator came with my newly built home I purchased a month ago.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Very disappointed
on June 30, 2025
Posted by: Alice68
from Spartanburg, SC
[This review was collected as part of a promotion.] Brand new but doesn’t work. This was part of an incentive to buy a new home.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com