Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 25 cu. ft. Side-by-Side Refrigerator with Frameless Glass Shelves - White
Average customer rating
3.5
(313 Reviews)
Rating breakdown 313 reviews
5 Stars
101
4 Stars
82
3 Stars
60
2 Stars
19
1 Star
51
61%of customers recommend this product.
(
146 out of
240)
Customer Reviews for Whirlpool - 36 in. Wide 25 cu. ft. Side-by-Side Refrigerator with Frameless Glass Shelves - White
Customer Rating
3
Ok with some design flaws
on December 26, 2025
Posted by: Nabhab
from Colorado
[This review was collected as part of a promotion.] This refrigerator was installed in a New construction house that I bought. It would not have been a refrigerator. I would’ve picked if I’d taken time to look at it a bit more. Inside shelving is limited on how you can arrange the shelves. The tall shelf is at the very top which will hold your milk cartons. Having a limited ability to lift items, I found this extremely difficult to deal with. Also, the ice/water on the front of the refrigerator is poorly designed. It will only accommodate a small glass. To get the ice in a larger cup, you have to tip the glass and it quite often hits the water lever is depressed causing a huge mess. The freezer space is OK. All in all, this is a refrigerator that might be OK as a backup or a first refrigerator. It does have some poor design issues. Perhaps that’s why it was in a new construction home.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on December 19, 2025
Posted by: Dove796
[This review was collected as part of a promotion.] Everything is fine. Wish the shelves on inside door were easier to move.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Loud and cheap
on December 19, 2025
Posted by: Human being
[This review was collected as part of a promotion.] Loud and froze up so it was replaced. Better but still noisy. So aMErika we built a refrigerator a 100 years ago that lasted over 30 to 40 years and this is who we are today. Engineers are either ignorant compared to the engineers of 1900s or they are willing to design garbage and rip people off then make great products or even good products. The aMErikan way so awesome lol
Whirlpool said they would send another warranty person out, but I’ve taken several days off and lost more money than this thing even worse so I probably won’t even proceed unless it gets worse pretty sad and pathetic
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, December 23, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 882544
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Works well
on December 18, 2025
Posted by: new1
from Vail AZ, USA
[This review was collected as part of a promotion.] Though slightly smaller than my previous refrigerator the size works well for our needs. My only issue is with the ice maker jamming
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great features!
on December 15, 2025
Posted by: WTH5
[This review was collected as part of a promotion.] This appliance came with our new home purchase, we love the features on the refrigerator. The spacing inside is great and the ability to move shelves is definitely a plus!
Written by a customer while visiting whirlpool.com
Customer Rating
3
on December 2, 2025
Posted by: Bree
from Sherman Texas
[This review was collected as part of a promotion.] Don't like that the water and ice dispenser shoots water all over the floor if you move your cup too quickly and the ice maker is extremely loud.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent product
on November 28, 2025
Posted by: beasley132
from Tennessee
[This review was collected as part of a promotion.] we bought this a month ago and we liked it, it has all features we looking for in a compact and modern way.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Fridge
on November 25, 2025
Posted by: Swt07
from SC
[This review was collected as part of a promotion.] Overall happy with fridge but ice maker is very noisey
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com