Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - White
Average customer rating
3.7
(246 Reviews)
Rating breakdown 246 reviews
5 Stars
92
4 Stars
69
3 Stars
42
2 Stars
8
1 Star
35
67%of customers recommend this product.
(
134 out of
201)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - White
Customer Rating
3
Not the product that represents the brand.
on November 8, 2024
Posted by: dorozco
from Unites States, Florida
[This review was collected as part of a promotion.] Got this Fridge with my New Construction home, I have always love the brand, in this case only this reference has not mee the expectation the brand has created in me, lot of plastic components, ice dispenser is getting stuck with couple of drops, having to empty it so it can work, space is also limited, coming from a basic fridge with freezer on top and fridge below I though this one was going to be lot more roomie but not necessarily, specially on the freezer side. I know there is a lot more options to chose from, in this case was not my option to select the reference, was the one that came with the house so, I may be getting a new one.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice refrigerator
on December 30, 2024
Posted by: Nice refrigerator
from SC
[This review was collected as part of a promotion.] Enjoying the new refrigerator. The only complaint is the ice and water dispenser isn't tall enough to put a large cup under it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Huge disappointment
on January 15, 2025
Posted by: Ja71
from FL
Huge disappointment ice maker works when it wants to, hard to control temperature to keep items cold and fruits and vegetables from freezing. Poor interior space. This is my 7th whirlpool appliance and every one had to be replaced due to issues.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 22, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 657889.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Fridge
on January 16, 2025
Posted by: Neo L
from Aurora, CO
[This review was collected as part of a promotion.] This fridge is one of the best fridges I have ever had. There are plenty of space to store in both sides of the fridge. It makes ice nicely.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on January 24, 2025
Posted by: Momow
[This review was collected as part of a promotion.] Impressive refrigerator! Everything I need and more.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great job
on January 26, 2025
Posted by: Sutter
from California
[This review was collected as part of a promotion.] Replaced my old fridge with this one and it just feels bigger even though it’s the same size, I’m very happy with it. Love the ice and water dispenser we can actually fit large cups in it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor Service!
on January 28, 2025
Posted by: JimW
[This review was collected as part of a promotion.] My refrigerator was delivered Oct 25, 2024. It died Jan 10, 2025 and it is still not working. You would think a refrigerator would last more than 2 months. I am not happy with the service I have received.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 30, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 665809.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great features
on February 2, 2025
Posted by: Adeb345
[This review was collected as part of a promotion.] It came with our new purchased home and we love it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com