Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - White
Average customer rating
3.8
(236 Reviews)
Rating breakdown 236 reviews
5 Stars
90
4 Stars
66
3 Stars
42
2 Stars
8
1 Star
30
67%of customers recommend this product.
(
130 out of
193)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - White
Customer Rating
4
I like the crush ice feature.
on October 13, 2024
Posted by: jen1
from Slidell. LA
[This review was collected as part of a promotion.] The refrigerator was included in the purchase of my new home, and it works well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good, but noisy.
on October 29, 2024
Posted by: dj1708
[This review was collected as part of a promotion.] We've had this for about a month. I spend a good bit of time after delivery to adjust the doors and the handles to hang and look straight. The unit holds temperature very well and everything works - so far. However, it seems to run quite often, and it is NOISY.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Worst appliance I’ve bought
on October 31, 2024
Posted by: K123
[This review was collected as part of a promotion.] If I could, I would leave zero stars. The freezer is so tiny. We bought our house in July and the refrigerator and freezer already stopped working and are broken.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 5, 2024
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #616348.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #616348.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
New Refrigerator That Came With The Townhouse
on November 5, 2024
Posted by: Townhouse
[This review was collected as part of a promotion.] This refrigerator came with my new townhouse. I only wish it was larger.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Reliable name
on November 8, 2024
Posted by: Laurir
[This review was collected as part of a promotion.] My old one still worked at 24 years old but didn't want to risk a breakdown with no warning. Sure trust the whirlpool name⁶
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not the product that represents the brand.
on November 8, 2024
Posted by: dorozco
from Unites States, Florida
[This review was collected as part of a promotion.] Got this Fridge with my New Construction home, I have always love the brand, in this case only this reference has not mee the expectation the brand has created in me, lot of plastic components, ice dispenser is getting stuck with couple of drops, having to empty it so it can work, space is also limited, coming from a basic fridge with freezer on top and fridge below I though this one was going to be lot more roomie but not necessarily, specially on the freezer side. I know there is a lot more options to chose from, in this case was not my option to select the reference, was the one that came with the house so, I may be getting a new one.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice refrigerator
on December 30, 2024
Posted by: Nice refrigerator
from SC
[This review was collected as part of a promotion.] Enjoying the new refrigerator. The only complaint is the ice and water dispenser isn't tall enough to put a large cup under it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Huge disappointment
on January 15, 2025
Posted by: Ja71
from FL
Huge disappointment ice maker works when it wants to, hard to control temperature to keep items cold and fruits and vegetables from freezing. Poor interior space. This is my 7th whirlpool appliance and every one had to be replaced due to issues.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 22, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 657889.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com