Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - White
Average customer rating
3.7
(246 Reviews)
Rating breakdown 246 reviews
5 Stars
92
4 Stars
69
3 Stars
42
2 Stars
8
1 Star
35
67%of customers recommend this product.
(
134 out of
201)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - White
Customer Rating
5
Great Refrigerator
on September 10, 2024
Posted by: Theo
[This review was collected as part of a promotion.] This is a really nice refrigerator that looks small inside at first look but holds so much. It has a design that
allows organization of food well.
allows organization of food well.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Works well but is noisy
on September 23, 2024
Posted by: newhouse
[This review was collected as part of a promotion.] This refrigerator was provided by the builder. It seems to cool and freeze the food correctly. It does, however, make a lot of noise- so much that we thought it was broken. We learned, on the web, that the intermittent noise is the fan and condenser optimizing the cooling.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Problems Already!
on October 3, 2024
Posted by: DJ2984
[This review was collected as part of a promotion.] I bought this fridge a little over a week ago and it’s already not cooling properly. Now I have to take off work for a repair man to come look at it. I not happy to say the least.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 3, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 602781.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
I like the crush ice feature.
on October 13, 2024
Posted by: jen1
from Slidell. LA
[This review was collected as part of a promotion.] The refrigerator was included in the purchase of my new home, and it works well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good, but noisy.
on October 29, 2024
Posted by: dj1708
[This review was collected as part of a promotion.] We've had this for about a month. I spend a good bit of time after delivery to adjust the doors and the handles to hang and look straight. The unit holds temperature very well and everything works - so far. However, it seems to run quite often, and it is NOISY.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Worst appliance I’ve bought
on October 31, 2024
Posted by: K123
[This review was collected as part of a promotion.] If I could, I would leave zero stars. The freezer is so tiny. We bought our house in July and the refrigerator and freezer already stopped working and are broken.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 5, 2024
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #616348.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #616348.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
New Refrigerator That Came With The Townhouse
on November 5, 2024
Posted by: Townhouse
[This review was collected as part of a promotion.] This refrigerator came with my new townhouse. I only wish it was larger.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Reliable name
on November 8, 2024
Posted by: Laurir
[This review was collected as part of a promotion.] My old one still worked at 24 years old but didn't want to risk a breakdown with no warning. Sure trust the whirlpool name⁶
Written by a customer while visiting whirlpool.com