Customer Reviews for Whirlpool - 36 in. Wide 25 cu. ft. Side-by-Side Refrigerator with Frameless Glass Shelves - White
Customer Rating
1
Horrible!
on November 17, 2022
Posted by: Jackie
from Naples, Fl
[This review was collected as part of a promotion.] Worst refrigerator ever. Had 3 months and have had nothing but trouble. Never again!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 18, 2022
Thank you for sharing your insights with us, Jackie. It's hard for us to hear that you had a negative experience with your Refrigerator, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/6427MFAhR or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. Michael D
[This review was collected as part of a promotion.] The refrigerator was delivered with no issues. It's pretty quiet with exception to the icemaker which is to be expected. I do feel that it has ample space on both sides that works for our family of 3. The only drawback or negative thing I would add is when using the ice machine or water it tends to splash down the front of the fridge and ice tends to fall over the sides which causes constant pickup or if you are OCD like me constantly wiping down the front of fridge.
[This review was collected as part of a promotion.] 1) This whirlpool refrigerator has a terrible water dispenser. The spout extends too far out that when your remove the glass, water always spills on the floor!!
2) the vegetable and fruit crisper drawers slide poorly on the tracks and get stuck when you pull them out.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Kristin S, Social Care, August 31, 2022
Hey Mel14, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
[This review was collected as part of a promotion.] Getting ice from the front of the door is a problem. We are guessing it's melting ice that pools there and when you open the freezer door. Water gets all over the floor. First time we have encounter this type of issue. It's a pain to constantly wipe water off the floor or to wipe it up from the door before you open the freezer.
[This review was collected as part of a promotion.] I bought this after I had to get a refund from Samsung and I am very happy with. Everything works great including the ice maker! I would have given it 5 stars but the surface is not smooth and will scratch easily. But kids are grown and gone so not a deal breaker
[This review was collected as part of a promotion.] This fits the space, works well, looks good and I far prefer over the french door refrigerator in my previous home