Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - White
Average customer rating
3.7
(246 Reviews)
Rating breakdown 246 reviews
5 Stars
92
4 Stars
69
3 Stars
42
2 Stars
8
1 Star
35
67%of customers recommend this product.
(
134 out of
201)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - White
Customer Rating
2
on November 20, 2023
Posted by: Las Casitas
[This review was collected as part of a promotion.] It doesn't have stoppers in the front (or however you call them) every time we open the door the refrigerator moves forward.
The water supply line gets twisted and the ice maker does not get any water and malfunctions.
The water supply line gets twisted and the ice maker does not get any water and malfunctions.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 21, 2023
Thank you for sharing your insights with us, Las Casitas. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 432430.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
on November 22, 2023
Posted by: WhirlpoolFan
from Thornhill
[This review was collected as part of a promotion.] Very sad to replace my Whirlpool Gold of more than 20 years but am glad to be able to purchase a similar one. The interior could be better i.e. the drawers in the refrigerator don't slide out smoothly and the refrigerator door swings too far out and too easily that I needed to stick my foot out \\/ to stop the swing. The freezer could do with one or two open front wire bins (hint!hint!). Overall, very pleased with purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Amazing soave
on November 28, 2023
Posted by: New owner
[This review was collected as part of a promotion.] I love my refrigerator. Lots of space. Love the ice machine.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Only Half the Features and Quality
on November 29, 2023
Posted by: Jack
[This review was collected as part of a promotion.] Definitely only half the features of my previous one.
Installers:
Only one spoke English
Had to loan them tools and explain part of the Install Process.
Noisy from day one. Cannot set temperature to exact temperature for either refrigerator side or freezer side.
Installers:
Only one spoke English
Had to loan them tools and explain part of the Install Process.
Noisy from day one. Cannot set temperature to exact temperature for either refrigerator side or freezer side.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Lighting is great
on November 30, 2023
Posted by: Belle
[This review was collected as part of a promotion.] I like it a lot , love the light in it so nice and bright
Excellent product
Excellent product
Written by a customer while visiting whirlpool.com
Customer Rating
5
on December 6, 2023
Posted by: Happy Homeowner
from NC
[This review was collected as part of a promotion.] We bought a new modular and all the appliances are Whirlpool and so far we love them.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent model and features.
on December 9, 2023
Posted by: Joe V
[This review was collected as part of a promotion.] We bought our refrigerator that was October 1, 2023 due to our old refrigerated is more than thirty two (32) years. We are glad that we have a new one.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Could work better
on December 11, 2023
Posted by: Loann
[This review was collected as part of a promotion.] Freezer side freezes up really bad and I don't like when u get ice or water from the door it goes all over the floor. The fridge side doesn't get very cold
Written by a customer while visiting whirlpool.com