Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - White
Average customer rating
3.7
(246 Reviews)
Rating breakdown 246 reviews
5 Stars
92
4 Stars
69
3 Stars
42
2 Stars
8
1 Star
35
67%of customers recommend this product.
(
134 out of
201)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - White
Customer Rating
3
Noisy fan and inflexible shelving
on July 31, 2019
Posted by: Cdmasam
from San Antonio, Texas
Gender:Male
[This review was collected as part of a promotion.] This refrigerator was a replacement for a similar unit that we bought with our brand new house, the original was inoperable from the first day. It took Whirlpool 2 weeks to get a technician to look at the refrigerator and diagnose the problem, then the builder (Pulte Homes) had to step in and insist that Whirlpool replace, not repair the refrigerator and that the delivery be expedited because Whirlpool treated this emergency situation as “business as usual”.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Solid performer
on September 9, 2019
Posted by: Fishguy
from Edmonds, WA
Gender:Male
Replaced an older Whirlpool that was much quieter, but I see other people have commented on that as well, so I guess that's the norm. The manual that it came with does not include directions on how to level; I guess I'll keep looking.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good product
on April 20, 2021
Posted by: daburke255
from Colorado
[This review was collected as part of a promotion.] Our developer selected this product. In general, we are happy with the performance (food is cold), but disappointed by the drawers. The drawers do not have slides or rollers so they can stick. Further, the drawers are not very robust. I accidentally closed the door with the middle drawer open and it cracked. The height of the in-door water lever is short, so glass/water bottles will slip and shoot water on the floor if you do not hold it steady.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Average Appliance
on May 16, 2021
Posted by: Billy
from Rockledge, FL
[This review was collected as part of a promotion.] This is the second one. Purchased a house from DR Horton in. June 2020 and the sound levels were way too much. Authorized Repair Center tried to fix 3+ times unsuccessfully.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Can not adjust shelves in fridge
on June 29, 2021
Posted by: Bernie
from Covington la
[This review was collected as part of a promotion.] Not enough shelves in freezer ice maker takes up to much space ,doesn't show actual temp
Written by a customer while visiting whirlpool.com
Customer Rating
3
Ice Maker issues
on July 6, 2021
Posted by: James
from Salt Lake City, Utah
[This review was collected as part of a promotion.] Ice Maker: I cannot find shut off. Repairman from appliance store could not find it. No info in your troubleshooter guide or multi-fold guide. . Live Chat did not respond to my questions. Amazing!! Refrigerator and ice maker do work. The ice jams in the funnel in the door. It isn't frozen in place. It is jammed so it won't dispense. any ideas for either issue?
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Questions
on July 7, 2021
Posted by: Lil21
from Lilburn, GA
[This review was collected as part of a promotion.] Like the refrigerator but it seems to have a vibration that makes it noisy at times. It is level across the unit but slightly unlevel front to back.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Fridge!
on March 17, 2022
Posted by: Edgar
from Ohio
[This review was collected as part of a promotion.] I got this a few weeks ago. One door handle is longer than the other.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com