Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - White
Average customer rating
3.7
(246 Reviews)
Rating breakdown 246 reviews
5 Stars
92
4 Stars
69
3 Stars
42
2 Stars
8
1 Star
35
67%of customers recommend this product.
(
134 out of
201)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - White
Customer Rating
3
Water and ice dispenser
on April 1, 2023
Posted by: Tom C
from Sierra Vista Az
[This review was collected as part of a promotion.] Had this refrigerator for a mont now and am not happy with the water and ice dispenser. First the ice dispenser is too for in and not near enough room to get a cup in, water is outside edge and dribbles water down front and ice maker doesn’t fill bucket.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Nothing Special
on April 3, 2023
Posted by: chris23
from Frankford, DE
[This review was collected as part of a promotion.] This is the refrigerator that came with the new house I bought and I am replacing it. While it looks good, I find the side-by-side is challenging in terms of practicality. It's not that easy to find and access items inside. The water dispenser is a fairly narrow band and glasses tend to slip off it. Ice gets stuck in the chute which stays open as it melts. It's not unusual to hear a cube drop sometime later after it has melted to a smaller size. This refrigerator is going into my garage where it will serve as a backup and the dispenser won't be used.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Overall good
on April 13, 2023
Posted by: Sharon5
from Chandler,AZ
[This review was collected as part of a promotion.] I am overall pleased however the second drawer which you put veggies in keeps getting stuck when you open it😢
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Technology seems old
on April 19, 2023
Posted by: Tmmtx
from Texas
[This review was collected as part of a promotion.] Fridge makes several different noises for defrost stage and not sure what else that I don’t understand why at this stage of technology. Very noisy. I don’t remember my 20 plus year old fridge making any noise besides ice dumping and water filling the ice try. This is nice looking and so far keeping food cold.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good features
on April 25, 2023
Posted by: Suzie
from Fl
[This review was collected as part of a promotion.] Love the ice maker and drink dispenser. Ice doesn’t fall on the floor and water does not drip on the floor
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Average
on April 29, 2023
Posted by: Lattitude
from Panama City beach
[This review was collected as part of a promotion.] Constantly runs and is very loud. The ice dispenser bar is too close to the water dispenser bar. Ice cubes randomly spit out
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Rusted
on April 30, 2023
Posted by: Carol Llanes
from Florida, Wesley chapel
[This review was collected as part of a promotion.] Not even a month with my new fridge and is rusted inside. So sad and very disappointed, is my brand new house and see my new fridge like this!
I can’t believe it…
I can’t believe it…
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 2, 2023
Thank you for sharing your insights with us, Carol. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 313919.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Mediocre
on May 7, 2023
Posted by: Robm
from Wimauma Fl
[This review was collected as part of a promotion.] Fridge rattles a lot. Second service call coming up; hopefully this time it will be resolved. No cover on the "feet" which causes the water tubing to be visible. Quite unsightly
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com