Customer Reviews for Whirlpool - 36 in. Wide 25 cu. ft. Side-by-Side Refrigerator with Frameless Glass Shelves - White
Customer Rating
3
adequate
on May 21, 2024
Posted by: Paul73
from Gold beach, Oregon
[This review was collected as part of a promotion.] The appliance works as it should and the space is well appointed; however, the fan is to noisy. You should put some sound insulation to deaden the noice.
[This review was collected as part of a promotion.] I researched refrigerators extensively before purchasing. I almost didn’t buy this one because several people complained about it being too noisy. My previous refrigerator must have been extremely noisy, because this one is more quiet. The ice maker does not generate a ton of ice, but it has been more than sufficient for my family of 5 (with kids that love crushed ice). The only real knock I have is the water dispenser is too far forward, if you don’t wait a second after dispensing it will dribble down the front. It is not a big deal as we have already gotten acclimated to it. I’m very pleased with the value of this purchase.
[This review was collected as part of a promotion.] Fridge came with the newly constructed home. It would not have been my first, or even my 5th choice. Small capacity, loud when compressor is running, and narrow ice/water dispenser make this fridge a poor choice. Functionally it works well and does it's job. The ice/water dispenser is very poorly designed and tends to spray water all over the floor if your glass is not exactly lined up. There is no capacity to hold overflow water in the tray underneath the dispenser and any overflow water ends up running down the door of the fridge to the floor which necessitates a mat underneath to catch the water.
[This review was collected as part of a promotion.] Purchased my Whirlpool Stainless Steel fridge in the last week; loving all of the great features; particularly the icemaker and water fountain. It is a very efficient running unit. I couldn't be happier with this purchase.
[This review was collected as part of a promotion.] We like the extra space and 3rd drawer in the fridge. Could use more shelves in the freezer. The fan motor in the freezer is quite loud. Can here fridge running from quite a distance away.
[This review was collected as part of a promotion.] I bought this and after only owning it for weeks, it died. I called a service technician (done under warranty) and he said that these refrigerators are now filled with propane as the cooling gas and that it leaked out. He is coming back to fix it, but this leaves me without our only refrigerator for quite awhile. All my food was spoiled and I am not sure I can get compensated since I didn't take a picture of the spoiled food. Still checking on this.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 2, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 511584. We’re looking forward to hearing from you. Marcos O
[This review was collected as part of a promotion.] This is a great and very roomy fridge. I love that the shelves are completely flat with just a tiny lip which increases the storage per shelf.
I dislike how loud the ice maker is - you can hear it humming constantly and I haven’t been able to find the off switch