Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - White
Average customer rating
3.7
(246 Reviews)
Rating breakdown 246 reviews
5 Stars
92
4 Stars
69
3 Stars
42
2 Stars
8
1 Star
35
67%of customers recommend this product.
(
134 out of
201)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - White
Customer Rating
4
Review of new 36-in wide side by side fridge
on October 14, 2022
Posted by: KanandKatt
from SheffieldViL, OH
[This review was collected as part of a promotion.] The refrigerator was delivered with no issues. It's pretty quiet with exception to the icemaker which is to be expected. I do feel that it has ample space on both sides that works for our family of 3. The only drawback or negative thing I would add is when using the ice machine or water it tends to splash down the front of the fridge and ice tends to fall over the sides which causes constant pickup or if you are OCD like me constantly wiping down the front of fridge.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Horrible!
on November 17, 2022
Posted by: Jackie
from Naples, Fl
[This review was collected as part of a promotion.] Worst refrigerator ever. Had 3 months and have had nothing but trouble. Never again!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 18, 2022
Thank you for sharing your insights with us, Jackie. It's hard for us to hear that you had a negative experience with your Refrigerator, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/6427MFAhR or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
4
Lighting is nice
on December 23, 2022
Posted by: Ihman
from Sigourney, Iowa
[This review was collected as part of a promotion.] I wish they'd have put 1 more shelf in the freezer door and you can't move the shelves in the refrigerator. My old Kenmore had 2 shelves that rolled out on the refrigerator side. So far it's working great. Ice maker is slow but it works well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Loud!
on January 20, 2023
Posted by: MotorMisery
from West Palm Beach, Florida
[This review was collected as part of a promotion.] We selected this refrigerator for our new construction home. It is extremely loud. The motor seems to run non-stop but it is louder at certain points of time throughout the day. When the water cycles, or when the fan turns on, or when it makes ice, I can hear it all throughout our 3,000 sq. ft. home. It's awful.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 26, 2023
Thank you for sharing your insights with us, MotorMisery. It's hard for us to hear that you had a negative experience with your Refrigerator, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64293bI1c or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
1
Terrible noisy refrigerator
on January 30, 2023
Posted by: Woodlands2LE
from The Woodlands Texas
My apartment complex supplied us with these. It’s the loudest refrigerator I’ve ever had. I’ve never paid attention to refrigerator noise until this one. The evaporator fan is so loud and seems to rubs constantly. I can hear it all over my place. Please stay away!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 1, 2023
Thank you for sharing your insights with us, Woodlands2LE. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great freezing and cooling
on February 7, 2023
Posted by: Mikesails
from Texas
[This review was collected as part of a promotion.] The refrigerator works well and keeps food well frozen. Makes lots of ice quickly. The cooling side also works well but the bins don't slide easily.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Ok features
on February 26, 2023
Posted by: Chuckles
from Naples FL
[This review was collected as part of a promotion.] Builders choice. Not the best.
Freezer too small. Door swings way open.
Freezer too small. Door swings way open.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Broke after 10 months. Extremely poor warranty!
on March 15, 2023
Posted by: Disgruntled
from Raleigh, NC
Our fridge broke after 10 months - just stopped cooling and started making a popping noise. Whirlpool put us in touch with the only repair shop in town (we live in the Raleigh, NC area - not a small town!) and we waited for a week and a half for a repair man to come out. The compressor was dead and he said it might take weeks to order a compressor and come back out to replace it, but who can live without a fridge in the house for weeks? We have medication that must stay cool and we were tired of buying ice from the store every day. We ended up buying another fridge. We emailed Whirlpool to see if they can make good on this and were told we need to go through the steps suggested by the repair shop. Maybe one can live without a washer, dryer, microwave for weeks but a fridge should have a different priority. More than half of our food spoiled. We put all the freezer food in a friend’s freezer - another inconvenience. We will never buy another Whirlpool fridge nor ever pay for an extended warranty for fridge again. This was the manufacturer’s warranty but since the warranty does not guarantee speed of service, it’s just not worth it. Not for a fridge.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 16, 2023
Thank you for sharing your insights with us, Disgruntled. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 282949.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com