Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 25 cu. ft. Side-by-Side Refrigerator with Frameless Glass Shelves - White
Average customer rating
3.5
(313 Reviews)
Rating breakdown 313 reviews
5 Stars
101
4 Stars
82
3 Stars
60
2 Stars
19
1 Star
51
61%of customers recommend this product.
(
146 out of
240)
Customer Reviews for Whirlpool - 36 in. Wide 25 cu. ft. Side-by-Side Refrigerator with Frameless Glass Shelves - White
Customer Rating
5
Nice to have upgraded features and more space.
on August 24, 2024
Posted by: BEM1
[This review was collected as part of a promotion.] We bought our refrigerator about a month ago, and we are very happy with it. It fits our space perfectly and we were due an upgrade. It's larger than our old frigerator, and, the ice cube maker is head and shoulders over our old one. Another great feature is how fast the water comes out, much faster that a couple others I've seen.
Written by a customer while visiting whirlpool.com
Customer Rating
3
A little noisy. Seem to work well
on August 24, 2024
Posted by: Falconeddie 50
[This review was collected as part of a promotion.] Working well. Freezer circulation fan is quite noisy had it replaced and replacement fan is somewhat quieter but still quite loud.
Written by a customer while visiting whirlpool.com
Customer Rating
3
on August 17, 2024
Posted by: Cold place
[This review was collected as part of a promotion.] The outside of the refrigerator is very difficult to clean and make shine. Almost like a film builds .
Inside shelves are subpar
Inside shelves are subpar
Written by a customer while visiting whirlpool.com
Customer Rating
4
its ok
on August 16, 2024
Posted by: sue ng
from arizona
[This review was collected as part of a promotion.] shelves in refrigerator side are not adjustable. makes a loud humming noise intermittently. handles too close together that dont allow for longer nails. things fall down in the back of the refrigerator bc shelves dont go all the way back. theres a huge gap in the back
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Running constantly and not cold
on August 11, 2024
Posted by: Steph
[This review was collected as part of a promotion.] Worked for a few days, we noticed it was running all the time and now it is barely cold and barely freezes
Waiting for a technician to check it out. I will chang my review after my service call if all goes well.
Waiting for a technician to check it out. I will chang my review after my service call if all goes well.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 12, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 576788.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
EXTREMELY LOUD
on August 6, 2024
Posted by: Laura
[This review was collected as part of a promotion.] The refrigerator and freezer are extremely loud. I often wonder if this is normal or a technician is needed to check out the noise. Please send someone to check out my refrigerator if this is not a common occurrence. The noise goes hand in hand with a strong vibration. Thank you.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 6, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 574700.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
5
on August 4, 2024
Posted by: Gerri
[This review was collected as part of a promotion.] Love refrigerator I really like the deep shelf’s on the door.l can put all my condiments there
Written by a customer while visiting whirlpool.com
Customer Rating
3
Loud, squeaky refrigerator
on July 31, 2024
Posted by: BR540
[This review was collected as part of a promotion.] This refrigerator seems to work well so far, but it makes lots of strange noises. It is also very loud when the compressor is running.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com