Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 25 cu. ft. Side-by-Side Refrigerator with Frameless Glass Shelves - White
Average customer rating
3.5
(313 Reviews)
Rating breakdown 313 reviews
5 Stars
101
4 Stars
82
3 Stars
60
2 Stars
19
1 Star
51
61%of customers recommend this product.
(
146 out of
240)
Customer Reviews for Whirlpool - 36 in. Wide 25 cu. ft. Side-by-Side Refrigerator with Frameless Glass Shelves - White
Customer Rating
1
Poor Service!
on January 28, 2025
Posted by: JimW
[This review was collected as part of a promotion.] My refrigerator was delivered Oct 25, 2024. It died Jan 10, 2025 and it is still not working. You would think a refrigerator would last more than 2 months. I am not happy with the service I have received.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 30, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 665809.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great job
on January 26, 2025
Posted by: Sutter
from California
[This review was collected as part of a promotion.] Replaced my old fridge with this one and it just feels bigger even though it’s the same size, I’m very happy with it. Love the ice and water dispenser we can actually fit large cups in it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on January 24, 2025
Posted by: Momow
[This review was collected as part of a promotion.] Impressive refrigerator! Everything I need and more.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Fridge
on January 16, 2025
Posted by: Neo L
from Aurora, CO
[This review was collected as part of a promotion.] This fridge is one of the best fridges I have ever had. There are plenty of space to store in both sides of the fridge. It makes ice nicely.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Huge disappointment
on January 15, 2025
Posted by: Ja71
from FL
Huge disappointment ice maker works when it wants to, hard to control temperature to keep items cold and fruits and vegetables from freezing. Poor interior space. This is my 7th whirlpool appliance and every one had to be replaced due to issues.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 22, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 657889.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Hate this refrigerator
on January 12, 2025
Posted by: Janice
from Florida
Received this refrigerator with a new home we purchased. This refrigerator is the loudest fridge I have ever owned. It never shuts off. Always running even in the middle of the night. Already had the compressor fan replaced.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 14, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises . If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 655931.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises . If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 655931.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice refrigerator
on December 30, 2024
Posted by: Nice refrigerator
from SC
[This review was collected as part of a promotion.] Enjoying the new refrigerator. The only complaint is the ice and water dispenser isn't tall enough to put a large cup under it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
FRIDGE IS HORRIBLE
on December 6, 2024
Posted by: LUISMIS
from KISSIMMEE
[This review was collected as part of a promotion.] MAKES A TREMENDOUS AMOUNT OF NOISE... I HEAR FROM MY ROOM.. NOT OKAY
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 10, 2024
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6425Qp7vd . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6426Qp7ve or Instagram http://spr.ly/6427Qp7v5. When responding please include your contact information and reference Case # 636836.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6425Qp7vd . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6426Qp7ve or Instagram http://spr.ly/6427Qp7v5. When responding please include your contact information and reference Case # 636836.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com