Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 25 cu. ft. Side-by-Side Refrigerator with Frameless Glass Shelves - White
Average customer rating
3.5
(313 Reviews)
Rating breakdown 313 reviews
5 Stars
101
4 Stars
82
3 Stars
60
2 Stars
19
1 Star
51
61%of customers recommend this product.
(
146 out of
240)
Customer Reviews for Whirlpool - 36 in. Wide 25 cu. ft. Side-by-Side Refrigerator with Frameless Glass Shelves - White
Customer Rating
4
Good, Cold Fridge
on April 9, 2025
Posted by: Mitch
from Phoenix, AZ
[This review was collected as part of a promotion.] So far, so good. I chose this option for my new home. It's pretty spacious for a side-by-side refrigerator. I was afraid it would be noisy from reading prior reviews, however I'm pleasantly surprised at the low hum. I forget it's on until I hear the ice machine whirring
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Refrigerator loud
on March 15, 2025
Posted by: Tworks
[This review was collected as part of a promotion.] It’s loud but has a nice ice maker. The refrigerator is so loud, I thought it was broke but was told that’s normal.
Written by a customer while visiting whirlpool.com
Customer Rating
1
on March 8, 2025
Posted by: Flower
We bought this fridge in 2020 during the pandemic, the reason for 1 star because we had problems with ice maker from the get go, more them 3x's they came to switch parts out, we had the warranty on it, and they never, ever replaced our fridge, to me it was defective, but, Whirlpool never changed it out, and now it's not working at the present moment😡😡😡😡😡😡😡
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 13, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 691082.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great space
on March 6, 2025
Posted by: Jessicar
[This review was collected as part of a promotion.] The refrigerator is big and spacious. I was surprised by the amount of space in the freezer.
Written by a customer while visiting whirlpool.com
Customer Rating
4
great features
on February 14, 2025
Posted by: Jae57
from Laurel, MD
[This review was collected as part of a promotion.] It works very well since I began to use a month ago.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
LOUD Continuous Buzzing
on February 12, 2025
Posted by: Silverg
LOUD!!! Brand new fridge runs almost nonstop and buzzes like a failing fluorescent light. Drives us crazy!! Whirlpool says it’s normal but can’t give us a decibels spec or tell us how much the fan should run. It’s running every morning after being closed all night and shuts off maybe 1 hour a day if you add up all the little few minute stoppages it goes through.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 14, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6429ImFAH . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6420ImFAy or Instagram http://spr.ly/6422ImFAK. When responding please include your contact information and reference Case # 675989.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6429ImFAH . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6420ImFAy or Instagram http://spr.ly/6422ImFAK. When responding please include your contact information and reference Case # 675989.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Like it !
on February 7, 2025
Posted by: Chris
from NC
[This review was collected as part of a promotion.] Came with my new home, Like it. But water filter already went out in less than a month.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great features
on February 2, 2025
Posted by: Adeb345
[This review was collected as part of a promotion.] It came with our new purchased home and we love it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com