Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 25 cu. ft. Side-by-Side Refrigerator with Frameless Glass Shelves - White
Average customer rating
3.5
(313 Reviews)
Rating breakdown 313 reviews
5 Stars
101
4 Stars
82
3 Stars
60
2 Stars
19
1 Star
51
61%of customers recommend this product.
(
146 out of
240)
Customer Reviews for Whirlpool - 36 in. Wide 25 cu. ft. Side-by-Side Refrigerator with Frameless Glass Shelves - White
Customer Rating
1
Doesn’t work
on May 26, 2025
Posted by: Kat2025
from Florida
[This review was collected as part of a promotion.] Came with the new build home and its terrible second day in water was leaking all over because it wasn’t freezing anything. Tried to get it looked at by the builders but they can’t do anything about this terrible fridge.stuck with it until we’re able to afford another one.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, May 29, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 729221.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Features
on May 16, 2025
Posted by: Rizwan
from Guelph, ON
(This review was collected as part of a promotion.) I bought This month an ago and happy to my purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
LOUD, and LIKELY expensive electrically speaking
on May 12, 2025
Posted by: Mike
from San Tan Valley AZ
[This review was collected as part of a promotion.] I have moved into this new home with this fridge. It runs 100% of the time as long as the doors are closed or the water / ice is not being dispensed. Other than that, ALWAYS RUNNING. Also it is loud compared to other fridges owned.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, May 19, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 722209.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 722209.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent fridge!
on May 11, 2025
Posted by: TeenaDeena
from Texas
[This review was collected as part of a promotion.] Excellent fridge. I haven’t had constant temperature fluctuations as I did with a different brand. Initially, I thought I would also have a concern due to the size (it’s a tad bit smaller than my last one), but I have no issue with space. All in all, I am very happy with this purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Don't waste your money
on May 4, 2025
Posted by: Jae1
[This review was collected as part of a promotion.] Loud loud,loud. I own a Frigidaire in another property and it is very quiet. This is the second Whirlpool in less than 2 months and I would never buy another Whirlpool product.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 7, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6424NGqiK . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6427NGqi3 or Instagram http://spr.ly/6429NGqiP. When responding, please include your contact information and reference Case # 717872.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6424NGqiK . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6427NGqi3 or Instagram http://spr.ly/6429NGqiP. When responding, please include your contact information and reference Case # 717872.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Terribly loud
on April 23, 2025
Posted by: jimmy
from Tennessee
[This review was collected as part of a promotion.] In my opinion, the evaporator coil motor runs constantly and is very loud. This is the second Whirlpool refrigerator in 4 weeks, and I will never buy another Whirlpool product. Very disappointing.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 25, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 712537.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 712537.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Okay
on April 13, 2025
Posted by: Tedh
[This review was collected as part of a promotion.] This refrigerator was included with our new home purchase. Overall the appliance works well but is noisy when it is running. Our previous refrigerator was much quieter. Doors are not even. Not sure if that can be adjusted.
Written by a customer while visiting whirlpool.com
Customer Rating
3
on April 10, 2025
Posted by: Ben10
[This review was collected as part of a promotion.] It was OK as far as it now drink of water just doesn’t come out of the refrigerator.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com