Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 25 cu. ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
3.5
(315 Reviews)
Rating breakdown 315 reviews
5 Stars
101
4 Stars
82
3 Stars
60
2 Stars
21
1 Star
51
61%of customers recommend this product.
(
147 out of
242)
Customer Reviews for Whirlpool - 36 in. Wide 25 cu. ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
2
Not the greatest
on October 4, 2025
Posted by: Jenfox68
[This review was collected as part of a promotion.] I find this refrigerator small, and it’s so hard to keep the outside clean.
Response from whirlpool.comBy Branded Team, Consumer Care, October 6, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator.
We have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. http://spr.ly/6424AoEgG
If you need additional assistance, we ask that you reach out to us directly via Facebook http://spr.ly/6427AoEgJ or Instagram http://spr.ly/6428AoEgK. When responding, please include your contact information and reference Case # 816863.
We’re looking forward to hearing from you.
Jacob W
We value your time and would like to look into the concerns with your Refrigerator.
We have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. http://spr.ly/6424AoEgG
If you need additional assistance, we ask that you reach out to us directly via Facebook http://spr.ly/6427AoEgJ or Instagram http://spr.ly/6428AoEgK. When responding, please include your contact information and reference Case # 816863.
We’re looking forward to hearing from you.
Jacob W
Written by a customer while visiting whirlpool.com
Customer Rating
4
Works as expected
on September 25, 2025
Posted by: Joben
[This review was collected as part of a promotion.] First unit had issues. Got it replaced and the new one is a little noisy but works fine.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Mostly Great
on September 23, 2025
Posted by: gvojtko
[This review was collected as part of a promotion.] Received unit with new home. Ice maker and water in the door are wonderful. Doors unfortunately do not line up, one appears to be mounted higher than the other. Probably something I can adjust myself, or with help, but I shouldn't need to.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Way too noisy
on September 22, 2025
Posted by: tiredRick
from Arizona
Very disappointed with the builder for putting this piece of crap in a brand new home. Such a shame as whirlpool use to make quality products. So noisy I woke up several times and finally shut the bedroom door but I still could hear it.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 23, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #805608.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #805608.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Ice dispenser flawed
on September 19, 2025
Posted by: Flawed
[This review was collected as part of a promotion.] Water is constantly leaking from the dispenser tray
Written by a customer while visiting whirlpool.com
Customer Rating
2
Extremely Noisy
on September 13, 2025
Posted by: Paula Z
[This review was collected as part of a promotion.] This refrigerator came with my new home, and it’s extremely noisy. The motor makes a terrible sound while running, which is very disturbing. I would not recommend purchasing this model
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 15, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6423AP2NT . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6424AP2Np or Instagram http://spr.ly/6425AP2NV. When responding, please include your contact information and reference Case # 797291.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6423AP2NT . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6424AP2Np or Instagram http://spr.ly/6425AP2NV. When responding, please include your contact information and reference Case # 797291.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Diesel Truck Idling in our Kitchen?
on September 9, 2025
Posted by: thale
from Eagle Mountain, UT
[This review was collected as part of a promotion.] We didn't buy this fridge, it came with the house we just purchased but is brand new. The fridge is a fridge but it is a very loud fridge, the compressor sounds like it's constantly running and is pretty loud compared to other fridges we have had.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Big fridge, easy clean
on September 7, 2025
Posted by: Lje32966
from Vero Beach, FL USA
[This review was collected as part of a promotion.] Very nice side-by-side, has plenty of room, easy to find everything and the water and ice dispenser work perfectly. The water filter is at the bottom, not inside. Easy to clean doors too.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com