Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 25 cu. ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
3.5
(315 Reviews)
Rating breakdown 315 reviews
5 Stars
101
4 Stars
82
3 Stars
60
2 Stars
21
1 Star
51
61%of customers recommend this product.
(
147 out of
242)
Customer Reviews for Whirlpool - 36 in. Wide 25 cu. ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
4
Review - Whirlpool WRS335SDHM
on January 28, 2021
Posted by: ronhamhes
from DE
[This review was collected as part of a promotion.] This unit was included in the new house Beazer Homes built us in lower Delaware. We moved in to our new home on January 20th, 2021. We have enjoyed Whirlpool appliances in past homes and in some of our motorhomes as well and have always had good luck with them. Things we enjoy with this refer are the spaciousness, we can now open both doors 90 degrees, well lighted, plenty of storage, especially on the doors and the ease with which it can be rolled in and out.
We are concerned, however, with how noisy it is - seems like a fan may be out of alignment or something is loose inside, and aren't sure whether or not the unit is level. I have read and re-read the directions to level and align the doors, but the directions do not seem to match what I am seeing at the bottom of our refrigerator. For example, to remove the grill, the directions say to "open" the filter door and "pull" the grill from first one side, then the other, then the middle. I have tried this, but I also see two Phillips head screws in the grill, which the directions point out, but do not say to remove! We will call for a service visit, hoping that it will take less than two weeks like it would have have for our gas range.
We are concerned, however, with how noisy it is - seems like a fan may be out of alignment or something is loose inside, and aren't sure whether or not the unit is level. I have read and re-read the directions to level and align the doors, but the directions do not seem to match what I am seeing at the bottom of our refrigerator. For example, to remove the grill, the directions say to "open" the filter door and "pull" the grill from first one side, then the other, then the middle. I have tried this, but I also see two Phillips head screws in the grill, which the directions point out, but do not say to remove! We will call for a service visit, hoping that it will take less than two weeks like it would have have for our gas range.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Works well
on January 28, 2021
Posted by: Gloria
from Cottage Grove, OR
[This review was collected as part of a promotion.] I’m disappointed with the shelves and drawers. They are crooked. Every time I open the refrigerated it becomes my focus. One side isn’t lined up with the other side.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
great except it runs all the time and is noise
on January 28, 2021
Posted by: dan0
from boston
[This review was collected as part of a promotion.] not sure of its green status as far as saving electricity, it seems to run all the time and makes much noise
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Compressor
on December 17, 2020
Posted by: Mavy
from Myrtle beach
[This review was collected as part of a promotion.] The compressor is louder than I thought it would be, but overall it runs well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
OK so far
on December 17, 2020
Posted by: Brown4439
from Oahu, HI
[This review was collected as part of a promotion.] 1 month old & still working. Good: big Bad: noisy, awkward- hard to see into into, must unload a lot to get to back of shelf
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on December 17, 2020
Posted by: carol
[This review was collected as part of a promotion.] I got this about a month ago and I love it. It has the water and ice dispenser. My grandson comes over and is always wanting to get some ice and since he is 2 he always makes a mess, however this refrigerator has a lock on it so I just lock it when he comes over. I love it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Whirlpool Refrigerator
on November 17, 2020
Posted by: steve
from Florida
[This review was collected as part of a promotion.] Part of new home package. Refrigerator didn't come with the water line which I had to buy. Refrigerator runs constantly. Plastic wrap was still under door handles, door tops, and the doors were not level.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Side by side review
on November 10, 2020
Posted by: Grahamie
from Leesburg, Fl
[This review was collected as part of a promotion.] This fridge came with our new home. Our one issue is the top shelf of fridge side. Between the light and the box unit in back left, ( have no idea what it is for) take up a lot of room on that shelf. It hard to store tall items on there unless they are near the front.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com