Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
3.8
(236 Reviews)
Rating breakdown 236 reviews
5 Stars
90
4 Stars
66
3 Stars
42
2 Stars
8
1 Star
30
67%of customers recommend this product.
(
130 out of
193)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
5
Great space
on March 6, 2025
Posted by: Jessicar
[This review was collected as part of a promotion.] The refrigerator is big and spacious. I was surprised by the amount of space in the freezer.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good, Cold Fridge
on April 9, 2025
Posted by: Mitch
from Phoenix, AZ
[This review was collected as part of a promotion.] So far, so good. I chose this option for my new home. It's pretty spacious for a side-by-side refrigerator. I was afraid it would be noisy from reading prior reviews, however I'm pleasantly surprised at the low hum. I forget it's on until I hear the ice machine whirring
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Okay
on April 13, 2025
Posted by: Tedh
[This review was collected as part of a promotion.] This refrigerator was included with our new home purchase. Overall the appliance works well but is noisy when it is running. Our previous refrigerator was much quieter. Doors are not even. Not sure if that can be adjusted.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Terribly loud
on April 23, 2025
Posted by: jimmy
from Tennessee
[This review was collected as part of a promotion.] In my opinion, the evaporator coil motor runs constantly and is very loud. This is the second Whirlpool refrigerator in 4 weeks, and I will never buy another Whirlpool product. Very disappointing.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 25, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 712537.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 712537.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com