Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
3.8
(236 Reviews)
Rating breakdown 236 reviews
5 Stars
90
4 Stars
66
3 Stars
42
2 Stars
8
1 Star
30
67%of customers recommend this product.
(
130 out of
193)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
4
Very nice
on July 24, 2022
Posted by: Nana T
[This review was collected as part of a promotion.] I bought this after I had to get a refund from Samsung and I am very happy with. Everything works great including the ice maker! I would have given it 5 stars but the surface is not smooth and will scratch easily. But kids are grown and gone so not a deal breaker
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great look
on July 31, 2022
Posted by: techt63
[This review was collected as part of a promotion.] Came with new home, looks & works great. Seems to not have enough space, could just b me however.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Pooling water
on July 31, 2022
Posted by: Pbee
from Maryland
[This review was collected as part of a promotion.] Getting ice from the front of the door is a problem. We are guessing it's melting ice that pools there and when you open the freezer door. Water gets all over the floor. First time we have encounter this type of issue. It's a pain to constantly wipe water off the floor or to wipe it up from the door before you open the freezer.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Noisy
on July 23, 2023
Posted by: Bought by Home Warranty
from Kansas City, Missouri
[This review was collected as part of a promotion.] The refrigerator has lots of room for food; however m, the shelves are not adjustable, and it runs very loud.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
NOT GOOD
on October 4, 2023
Posted by: LDH FL
from Florida
[This review was collected as part of a promotion.] This refrigerator is cheap! It came with the house I bought. I wouldn't have made the purchase myself. It makes noise when it's running - it sounds horrible! And I have it on the coldest refrigerator setting and items in it still aren't even that cold!!! I think it will be breaking down soon.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, October 9, 2023
Thank you for sharing your insights with us, LDH FL. We value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and appliance model/serial number.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
on December 19, 2023
Posted by: Becky
[This review was collected as part of a promotion.] Bought two months ago. Not happy with how loud it runs, freezer small and guys who delivered didn’t adjust door handles.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Cheapest Fridge the Home Builder Could Find
on April 30, 2024
Posted by: FLboi
from Florida
[This review was collected as part of a promotion.] Fridge came with the newly constructed home. It would not have been my first, or even my 5th choice. Small capacity, loud when compressor is running, and narrow ice/water dispenser make this fridge a poor choice. Functionally it works well and does it's job. The ice/water dispenser is very poorly designed and tends to spray water all over the floor if your glass is not exactly lined up. There is no capacity to hold overflow water in the tray underneath the dispenser and any overflow water ends up running down the door of the fridge to the floor which necessitates a mat underneath to catch the water.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Horrible
on September 2, 2024
Posted by: Joe M
from Westlake, Florida
[This review was collected as part of a promotion.] This brand new refrigerator came with our new house. We moved in the beginning of August and the refrigerator stopped cooling and needed repair and replacement of 2 parts on August 13. After the parts were replaced, the refrigerator failed again on September 1 for the same reason. I cannot possibly tell you how upsetting it is to move into a new house and receive a refrigerator that never worked from the start. I requested a replacement upon the first failure and was told that the policy is to repair before replace. How is that acceptable when the refrigerator was NEVER used?! I hope someone from Whirlpool actually reads this and does something to correct this because I cannot possibly rate a “brand new” refrigerator that never worked to begin with.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 5, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 587274.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com