Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 25 cu. ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
3.5
(315 Reviews)
Rating breakdown 315 reviews
5 Stars
101
4 Stars
82
3 Stars
60
2 Stars
21
1 Star
51
61%of customers recommend this product.
(
147 out of
242)
Customer Reviews for Whirlpool - 36 in. Wide 25 cu. ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
1
Loud!
on January 20, 2023
Posted by: MotorMisery
from West Palm Beach, Florida
[This review was collected as part of a promotion.] We selected this refrigerator for our new construction home. It is extremely loud. The motor seems to run non-stop but it is louder at certain points of time throughout the day. When the water cycles, or when the fan turns on, or when it makes ice, I can hear it all throughout our 3,000 sq. ft. home. It's awful.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 26, 2023
Thank you for sharing your insights with us, MotorMisery. It's hard for us to hear that you had a negative experience with your Refrigerator, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64293bI1c or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
4
Lighting is nice
on December 23, 2022
Posted by: Ihman
from Sigourney, Iowa
[This review was collected as part of a promotion.] I wish they'd have put 1 more shelf in the freezer door and you can't move the shelves in the refrigerator. My old Kenmore had 2 shelves that rolled out on the refrigerator side. So far it's working great. Ice maker is slow but it works well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Horrible!
on November 17, 2022
Posted by: Jackie
from Naples, Fl
[This review was collected as part of a promotion.] Worst refrigerator ever. Had 3 months and have had nothing but trouble. Never again!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 18, 2022
Thank you for sharing your insights with us, Jackie. It's hard for us to hear that you had a negative experience with your Refrigerator, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/6427MFAhR or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
4
Review of new 36-in wide side by side fridge
on October 14, 2022
Posted by: KanandKatt
from SheffieldViL, OH
[This review was collected as part of a promotion.] The refrigerator was delivered with no issues. It's pretty quiet with exception to the icemaker which is to be expected. I do feel that it has ample space on both sides that works for our family of 3. The only drawback or negative thing I would add is when using the ice machine or water it tends to splash down the front of the fridge and ice tends to fall over the sides which causes constant pickup or if you are OCD like me constantly wiping down the front of fridge.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poorly designed refrigerator
on August 31, 2022
Posted by: Mel14
from Reno, NV
[This review was collected as part of a promotion.] 1) This whirlpool refrigerator has a terrible water dispenser. The spout extends too far out that when your remove the glass, water always spills on the floor!!
2) the vegetable and fruit crisper drawers slide poorly on the tracks and get stuck when you pull them out.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Kristin S, Social Care, August 31, 2022
Hey Mel14, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Written by a customer while visiting whirlpool.com
Customer Rating
5
Simple and extravagant
on August 10, 2022
Posted by: Maxine
from St. Louis
[This review was collected as part of a promotion.] Quick purchase for an immediate need and simply is the perfect fridge!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Pooling water
on July 31, 2022
Posted by: Pbee
from Maryland
[This review was collected as part of a promotion.] Getting ice from the front of the door is a problem. We are guessing it's melting ice that pools there and when you open the freezer door. Water gets all over the floor. First time we have encounter this type of issue. It's a pain to constantly wipe water off the floor or to wipe it up from the door before you open the freezer.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great look
on July 31, 2022
Posted by: techt63
[This review was collected as part of a promotion.] Came with new home, looks & works great. Seems to not have enough space, could just b me however.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com