Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 25 cu. ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
3.5
(315 Reviews)
Rating breakdown 315 reviews
5 Stars
101
4 Stars
82
3 Stars
60
2 Stars
21
1 Star
51
61%of customers recommend this product.
(
147 out of
242)
Customer Reviews for Whirlpool - 36 in. Wide 25 cu. ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
4
on November 22, 2023
Posted by: WhirlpoolFan
from Thornhill
(This review was collected as part of a promotion.) Very sad to replace my Whirlpool Gold of more than 20 years but am glad to be able to purchase a similar one. The interior could be better i.e. the drawers in the refrigerator don't slide out smoothly and the refrigerator door swings too far out and too easily that I needed to stick my foot out \\/ to stop the swing. The freezer could do with one or two open front wire bins (hint!hint!). Overall, very pleased with purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
on November 20, 2023
Posted by: Las Casitas
[This review was collected as part of a promotion.] It doesn't have stoppers in the front (or however you call them) every time we open the door the refrigerator moves forward.
The water supply line gets twisted and the ice maker does not get any water and malfunctions.
The water supply line gets twisted and the ice maker does not get any water and malfunctions.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 21, 2023
Thank you for sharing your insights with us, Las Casitas. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 432430.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Efficient and well organized inside
on November 8, 2023
Posted by: Casita23
[This review was collected as part of a promotion.] Great refrigerator BUT the finish is horrible. It has a rough texture to it that makes it impossible to keep clean of smudges and fingerprints
Written by a customer while visiting whirlpool.com
Customer Rating
4
on November 6, 2023
Posted by: Casita23
[This review was collected as part of a promotion.] Great refrigerator.
But, the finish on the doors is the most difficult to keep clean. Nothing seems to work.
Ice maker is a little slow to push cubes out
But, the finish on the doors is the most difficult to keep clean. Nothing seems to work.
Ice maker is a little slow to push cubes out
Written by a customer while visiting whirlpool.com
Customer Rating
2
Drippy Refrigerator
on November 2, 2023
Posted by: Drippy
from Waddell, AZ
[This review was collected as part of a promotion.] This refrigerator has water and ice on the door, but no removable tray to catch water drips from residual ice shavings. The water then runs down the door onto the floor when you open and close it.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 6, 2023
Hello Drippy,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 421688.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 421688.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
It’s a great Refrigerator
on October 28, 2023
Posted by: Flo04
[This review was collected as part of a promotion.] I’ve had this Refrigerator for 2mounts. So far no issues
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great product
on October 16, 2023
Posted by: Nick
from Daytona Beach Florida
[This review was collected as part of a promotion.] Got with my new home. Good design. Very easy to use
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent looking and great value
on October 4, 2023
Posted by: Robert9277
from Naples, FL
[This review was collected as part of a promotion.] I purchased this as it was excellent looking and a great value. An amazing amount of features and you can feel the quality. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com