Customer reviews from whirlpool.com
Whirlpool - 36-inch Wide Side-by-Side Refrigerator - 25 cu. ft. - Monochromatic Stainless Steel
Average customer rating
3.6
(292 Reviews)
Rating breakdown 292 reviews
5 Stars
98
4 Stars
77
3 Stars
55
2 Stars
15
1 Star
47
62%of customers recommend this product.
(
141 out of
226)
Customer Reviews for Whirlpool - 36-inch Wide Side-by-Side Refrigerator - 25 cu. ft. - Monochromatic Stainless Steel
Customer Rating
1
The front doors are oxidizing/rust
on August 21, 2023
Posted by: Jose Luis
from Dallas, Texas
[This review was collected as part of a promotion.] I am moved in my new home 4months ago. The fridge came with the house. I have tried different products to remove the rust on the door, but doesn’t work. For being a new fridge this is terrible. It’s an eye soar in my beautiful home.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 24, 2023
Hi Jose Luis,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 376776.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 376776.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Could have been 5…..
on September 9, 2023
Posted by: Mac j
from Md
[This review was collected as part of a promotion.] I’m so confused as to why the water/ice overflow catch doesn’t have a grate. It looks like it’s a missing part….. but overall I’m a whirlpool fan. 2nd house all whirlpool appliances!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice new features
on September 15, 2023
Posted by: Joaniegirl
from S.Carolina
[This review was collected as part of a promotion.] With the purchase of my new home, all my appliances are now Whirlpool. This refrigerator is wonderful. I love the panel on the freezer, it has all the temperature readings in both refrigerator and freezer, so its really easy to set temps or change, this panel also tells you when the filter needs to be changed..all with the touch of a finger. The shelves are movable, the look is great and no finger prints! Very happy with this!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent looking and great value
on October 4, 2023
Posted by: Robert9277
from Naples, FL
[This review was collected as part of a promotion.] I purchased this as it was excellent looking and a great value. An amazing amount of features and you can feel the quality. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great product
on October 16, 2023
Posted by: Nick
from Daytona Beach Florida
[This review was collected as part of a promotion.] Got with my new home. Good design. Very easy to use
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
It’s a great Refrigerator
on October 28, 2023
Posted by: Flo04
[This review was collected as part of a promotion.] I’ve had this Refrigerator for 2mounts. So far no issues
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Drippy Refrigerator
on November 2, 2023
Posted by: Drippy
from Waddell, AZ
[This review was collected as part of a promotion.] This refrigerator has water and ice on the door, but no removable tray to catch water drips from residual ice shavings. The water then runs down the door onto the floor when you open and close it.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 6, 2023
Hello Drippy,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 421688.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 421688.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
on November 6, 2023
Posted by: Casita23
[This review was collected as part of a promotion.] Great refrigerator.
But, the finish on the doors is the most difficult to keep clean. Nothing seems to work.
Ice maker is a little slow to push cubes out
But, the finish on the doors is the most difficult to keep clean. Nothing seems to work.
Ice maker is a little slow to push cubes out
Written by a customer while visiting whirlpool.com