Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
3.7
(252 Reviews)
Rating breakdown 252 reviews
5 Stars
92
4 Stars
69
3 Stars
46
2 Stars
9
1 Star
36
66%of customers recommend this product.
(
135 out of
205)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
3
Ice maker is great
on July 9, 2025
Posted by: Matt27
from Colorado
[This review was collected as part of a promotion.] Works great, the space could be bigger inside. Ice maker is great
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
New refrigerator
on July 13, 2025
Posted by: Ricki
from Arizona
[This review was collected as part of a promotion.] Cannot turn the switch on or off for ice machine without pulling the ice container out somewhat. Cannot adjust the height of the shelves. Can't balance the refrigerator door so when it is opened, it won't swing open. Maintains cold tempurature.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Disappointed with my refrigerator
on July 15, 2025
Posted by: Wants to love her frig.
[This review was collected as part of a promotion.] I bought this to go with the appliances in my new home. I am overall disappointed with my refrigerator. The motor runs all the time except when the door opens and it’s noisier than normal in my great room. There’s a problem with the fan that causes the divider between frig & freezer to heat up. The frig door swings open violently and ice gets stuck in the dispenser, then melts into black tray on door and when you open the door, water goes everywhere. And the freezer door has scratches on the upper right hand corner, probably when finish was applied but can’t be buffed out. Three service calls already and waiting on #4. It does keep the freezer food frozen and refrigerator food cold, so that’s something. Very disappointing.
Written by a customer while visiting whirlpool.com
Customer Rating
3
on July 17, 2025
Posted by: Yogi
[This review was collected as part of a promotion.] The bottom is coming apart. The leg piece on the left is bent.
Water drips from water dispenser
Written by a customer while visiting whirlpool.com