Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
3.8
(236 Reviews)
Rating breakdown 236 reviews
5 Stars
90
4 Stars
66
3 Stars
42
2 Stars
8
1 Star
30
67%of customers recommend this product.
(
130 out of
193)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
5
Great Fridge
on January 16, 2025
Posted by: Neo L
from Aurora, CO
[This review was collected as part of a promotion.] This fridge is one of the best fridges I have ever had. There are plenty of space to store in both sides of the fridge. It makes ice nicely.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on January 24, 2025
Posted by: Momow
[This review was collected as part of a promotion.] Impressive refrigerator! Everything I need and more.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great job
on January 26, 2025
Posted by: Sutter
from California
[This review was collected as part of a promotion.] Replaced my old fridge with this one and it just feels bigger even though it’s the same size, I’m very happy with it. Love the ice and water dispenser we can actually fit large cups in it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor Service!
on January 28, 2025
Posted by: JimW
[This review was collected as part of a promotion.] My refrigerator was delivered Oct 25, 2024. It died Jan 10, 2025 and it is still not working. You would think a refrigerator would last more than 2 months. I am not happy with the service I have received.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 30, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 665809.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great features
on February 2, 2025
Posted by: Adeb345
[This review was collected as part of a promotion.] It came with our new purchased home and we love it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Like it !
on February 7, 2025
Posted by: Chris
from NC
[This review was collected as part of a promotion.] Came with my new home, Like it. But water filter already went out in less than a month.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
LOUD Continuous Buzzing
on February 12, 2025
Posted by: Silverg
LOUD!!! Brand new fridge runs almost nonstop and buzzes like a failing fluorescent light. Drives us crazy!! Whirlpool says it’s normal but can’t give us a decibels spec or tell us how much the fan should run. It’s running every morning after being closed all night and shuts off maybe 1 hour a day if you add up all the little few minute stoppages it goes through.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 14, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6429ImFAH . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6420ImFAy or Instagram http://spr.ly/6422ImFAK. When responding please include your contact information and reference Case # 675989.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6429ImFAH . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6420ImFAy or Instagram http://spr.ly/6422ImFAK. When responding please include your contact information and reference Case # 675989.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
great features
on February 14, 2025
Posted by: Jae57
from Laurel, MD
[This review was collected as part of a promotion.] It works very well since I began to use a month ago.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com