Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 25 cu. ft. Side-by-Side Refrigerator with Frameless Glass Shelves - Black
Average customer rating
3.5
(317 Reviews)
Rating breakdown 317 reviews
5 Stars
101
4 Stars
82
3 Stars
60
2 Stars
23
1 Star
51
60%of customers recommend this product.
(
147 out of
243)
Customer Reviews for Whirlpool - 36 in. Wide 25 cu. ft. Side-by-Side Refrigerator with Frameless Glass Shelves - Black
Customer Rating
1
Nothing but problems
on July 22, 2023
Posted by: Steve
from Frankford, De
[This review was collected as part of a promotion.] We bought a new house and the refrigerator came with it. The freezer doesn’t freeze and the refrigerator is not cold. Ice maker doesn’t work either. We’ve had trouble getting the parts and someone to repair the problem. We’ve been in the house for four months and it still doesn’t work.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Maytag Team, Consumer Care, July 24, 2023
Thank you for sharing your insights with us, Steve. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 360237.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Fridge!
on July 12, 2023
Posted by: John
from Rotonda West FL
[This review was collected as part of a promotion.] Very happy with the unit, we appreciate the durability of the brand!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Replacement part needed
on June 1, 2023
Posted by: Brend8793
from Kissimmee, Florida
[This review was collected as part of a promotion.] The ice maker took a long time to get to work and the glass top on one of the drawers broke. Please send me a replacement glass. Thanks.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Overall ok
on May 25, 2023
Posted by: Murph
from Texas
[This review was collected as part of a promotion.] Every week or so you can here like a fan blade rubbing I have to pull it away from the wall about 2ft till noise stops then push it back in some days I have to leave it pulled out overnight.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Fridge
on May 12, 2023
Posted by: Brenda Lane
from Sussex County DE
[This review was collected as part of a promotion.] Came with the house. Could use more flexible shelf height settings
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on May 11, 2023
Posted by: Refrigerator
[This review was collected as part of a promotion.] This model was the substitute in our new home. It has been fabulous
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Mediocre
on May 7, 2023
Posted by: Robm
from Wimauma Fl
[This review was collected as part of a promotion.] Fridge rattles a lot. Second service call coming up; hopefully this time it will be resolved. No cover on the "feet" which causes the water tubing to be visible. Quite unsightly
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Rusted
on April 30, 2023
Posted by: Carol Llanes
from Florida, Wesley chapel
[This review was collected as part of a promotion.] Not even a month with my new fridge and is rusted inside. So sad and very disappointed, is my brand new house and see my new fridge like this!
I can’t believe it…
I can’t believe it…
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 2, 2023
Thank you for sharing your insights with us, Carol. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 313919.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com