Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 25 cu. ft. Side-by-Side Refrigerator with Frameless Glass Shelves - Black
Average customer rating
3.5
(317 Reviews)
Rating breakdown 317 reviews
5 Stars
101
4 Stars
82
3 Stars
60
2 Stars
23
1 Star
51
60%of customers recommend this product.
(
147 out of
243)
Customer Reviews for Whirlpool - 36 in. Wide 25 cu. ft. Side-by-Side Refrigerator with Frameless Glass Shelves - Black
Customer Rating
5
Great features!
on February 5, 2024
Posted by: Iris
[This review was collected as part of a promotion.] I have it for a month now and I love it! Very spacious!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Ice/water dispenser makes a mess
on January 9, 2024
Posted by: ZackNC
from Durham, NC
[This review was collected as part of a promotion.] This fridge came brand new with our new home.
It does its job - it keeps stuff cold.
There are 3 significant shortcomings, in my opinion:
It does its job - it keeps stuff cold.
There are 3 significant shortcomings, in my opinion:
1 - the design of the in-door water dispenser makes it almost impossible to get water without making a mess. The water comes out for an extra instant after you remove pressure from the button. As an adult who is conscious of this, I can be very careful and make it work. But my kids don't take the extra measure and there is almost always water in the tray and/or running down the door and/or on the floor.
2 - the ice dispenser often makes a mess. What happens is that ice gets released from the main compartment (in the freezer) but doesn't make it all the way into the cup. It gets caught just above the flap that releases into the cup. So if you aren't aware of this and don't basically "work" for that last bit of ice, one or two or three pieces will sit there and slowly melt. Again - leaving water in the tray and/or running down the door and/or on the floor.
3 - it's loud sometimes. There are intermittent processes - I assumed related to making ice - that are sometimes loud and annoying. This last issue is far less frustrating than the first two, though.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Noisy Appliance
on December 27, 2023
Posted by: Bill
[This review was collected as part of a promotion.] Appliance is too loud when operating. Goes silent when door is open. Not happy with operating sound.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 29, 2023
Thank you for sharing your insights with us, Bill. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 456540.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
3
on December 19, 2023
Posted by: Becky
[This review was collected as part of a promotion.] Bought two months ago. Not happy with how loud it runs, freezer small and guys who delivered didn’t adjust door handles.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Could work better
on December 11, 2023
Posted by: Loann
[This review was collected as part of a promotion.] Freezer side freezes up really bad and I don't like when u get ice or water from the door it goes all over the floor. The fridge side doesn't get very cold
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent model and features.
on December 9, 2023
Posted by: Joe V
[This review was collected as part of a promotion.] We bought our refrigerator that was October 1, 2023 due to our old refrigerated is more than thirty two (32) years. We are glad that we have a new one.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on December 6, 2023
Posted by: Happy Homeowner
from NC
[This review was collected as part of a promotion.] We bought a new modular and all the appliances are Whirlpool and so far we love them.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Lighting is great
on November 30, 2023
Posted by: Belle
[This review was collected as part of a promotion.] I like it a lot , love the light in it so nice and bright
Excellent product
Excellent product
Written by a customer while visiting whirlpool.com