Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
3.8
(236 Reviews)
Rating breakdown 236 reviews
5 Stars
90
4 Stars
66
3 Stars
42
2 Stars
8
1 Star
30
67%of customers recommend this product.
(
130 out of
193)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
4
Technology seems old
on April 19, 2023
Posted by: Tmmtx
from Texas
[This review was collected as part of a promotion.] Fridge makes several different noises for defrost stage and not sure what else that I don’t understand why at this stage of technology. Very noisy. I don’t remember my 20 plus year old fridge making any noise besides ice dumping and water filling the ice try. This is nice looking and so far keeping food cold.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good features
on April 25, 2023
Posted by: Suzie
from Fl
[This review was collected as part of a promotion.] Love the ice maker and drink dispenser. Ice doesn’t fall on the floor and water does not drip on the floor
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Average
on April 29, 2023
Posted by: Lattitude
from Panama City beach
[This review was collected as part of a promotion.] Constantly runs and is very loud. The ice dispenser bar is too close to the water dispenser bar. Ice cubes randomly spit out
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Rusted
on April 30, 2023
Posted by: Carol Llanes
from Florida, Wesley chapel
[This review was collected as part of a promotion.] Not even a month with my new fridge and is rusted inside. So sad and very disappointed, is my brand new house and see my new fridge like this!
I can’t believe it…
I can’t believe it…
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 2, 2023
Thank you for sharing your insights with us, Carol. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 313919.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Mediocre
on May 7, 2023
Posted by: Robm
from Wimauma Fl
[This review was collected as part of a promotion.] Fridge rattles a lot. Second service call coming up; hopefully this time it will be resolved. No cover on the "feet" which causes the water tubing to be visible. Quite unsightly
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on May 11, 2023
Posted by: Refrigerator
[This review was collected as part of a promotion.] This model was the substitute in our new home. It has been fabulous
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Fridge
on May 12, 2023
Posted by: Brenda Lane
from Sussex County DE
[This review was collected as part of a promotion.] Came with the house. Could use more flexible shelf height settings
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Overall ok
on May 25, 2023
Posted by: Murph
from Texas
[This review was collected as part of a promotion.] Every week or so you can here like a fan blade rubbing I have to pull it away from the wall about 2ft till noise stops then push it back in some days I have to leave it pulled out overnight.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com