Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 25 cu. ft. Side-by-Side Refrigerator with Frameless Glass Shelves - Black
Average customer rating
3.5
(317 Reviews)
Rating breakdown 317 reviews
5 Stars
101
4 Stars
82
3 Stars
60
2 Stars
23
1 Star
51
60%of customers recommend this product.
(
147 out of
243)
Customer Reviews for Whirlpool - 36 in. Wide 25 cu. ft. Side-by-Side Refrigerator with Frameless Glass Shelves - Black
Customer Rating
5
excellent
on July 24, 2024
Posted by: Gaby
[This review was collected as part of a promotion.] an excellent product for the home, I would never change it
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Water dispenser is useless!
on July 15, 2024
Posted by: NotAhappyCamper
from Dallas Texas
Having a removable tray under the water/ice dispenser should be common sense. Not only does this refrigerator not have one, the basin under the dispenser is so shallow it doesn’t hold any overflow so the water runs down the front and onto the floor. It’s not cold water. Basically using the water and ice is more trouble than it’s worth.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, July 16, 2024
We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. We know that can be disheartening; especially when you have just purchased a new and you have high expectations for it. We’re sorry that we are not meeting/delivering these expectations.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Refrigerator review
on June 26, 2024
Posted by: Chris64
[This review was collected as part of a promotion.] Had this for 6 weeks! Its okay. Same CF but seems smaller inside. Do not like the glass shelves and not being able to adjust shelves for tall items. Tall items must go on the top shelf! Just hope it last 18 years like my last whirlpool!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Just right.
on June 26, 2024
Posted by: Terry
from Northeast area of Oklahoma
[This review was collected as part of a promotion.] Just the right size fridge with the features we wanted from a company that has earned our trust.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
I love the ice setting on the refrigerator.
on June 19, 2024
Posted by: Mae75
[This review was collected as part of a promotion.] The Refrigerator was in my home when I purchased the home. However, I do love and enjoy the refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Refrigerator
on June 18, 2024
Posted by: Refrigerator
[This review was collected as part of a promotion.] Since Curtis came and fixed it now it’s working fine
Written by a customer while visiting whirlpool.com
Customer Rating
1
Very noisy refrigerator
on June 16, 2024
Posted by: John
from Deltona FL
This refrigerator came with the new build house. I have it for 2 and a half weeks. It makes a lot of loud noise days and nights when it’s running. It bothers our family a lot when we have to hear the loud noise all the time.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 18, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 551957.
We’re looking forward to hearing from you.
Marcos o
We’re looking forward to hearing from you.
Marcos o
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love my fridge
on June 6, 2024
Posted by: HMCal
[This review was collected as part of a promotion.] This fridge is a beautiful addition to my kitchen. Love the ice maker and water feature, there’s lots of room too. Would def buy again
Written by a customer while visiting whirlpool.com