Customer reviews from lg.com
LG - 29.8 Cu. Ft. 4-Door Door-In-Door French Door Refrigerator - Black Stainless Steel
Average customer rating
3.4
(71 Reviews)
Rating breakdown 71 reviews
5 Stars
28
4 Stars
14
3 Stars
6
2 Stars
4
1 Star
19
67%of customers recommend this product.
(
31 out of
46)
Customer Reviews for LG - 29.8 Cu. Ft. 4-Door Door-In-Door French Door Refrigerator - Black Stainless Steel
Posted by: Kurtcd
from Springfield VA
Verified Purchase:Yes
Multiple problems. Ice maker and compressor have had to be replaced. All the repairmen strongly recommend against LG.
Response from lg.comBy Kaiser Cortez, LG US Social Media, July 25, 2023
We apologize for the issues you've faced with your refrigerator. We understand how frustrating it must be to experience multiple problems.
Please message us @LGUSSupport on Facebook or Twitter with your contact details and refrigerator model number. Our team will address your concerns and work to find a resolution.
Your feedback is valuable, and we take it seriously. We're committed to improving our products and services.
Thank you for bringing this to our attention, and we'll do our best to rectify the situation and ensure your satisfaction. We appreciate your patience and hope to regain your trust in LG appliances. —Kai
Please message us @LGUSSupport on Facebook or Twitter with your contact details and refrigerator model number. Our team will address your concerns and work to find a resolution.
Your feedback is valuable, and we take it seriously. We're committed to improving our products and services.
Thank you for bringing this to our attention, and we'll do our best to rectify the situation and ensure your satisfaction. We appreciate your patience and hope to regain your trust in LG appliances. —Kai
Written by a customer while visiting lg.com
Posted by: Kisoba
Verified Purchase:Yes
[This review was collected as part of a promotion.] I think this model of refrigerator is designed to be easy for housewives to use, and the interior is sturdy. In particular, since the freezer is a French door, it doesn't lose much of the cold, so it seems to maintain freshness well. The cooler broke while I was using it for 7 years, but the person I spoke to was kind and the technician (Edwin) who came to fix it was able to fix it quickly and accurately, and it works well. They also checked to see if the refrigerator was broken, so I think the difficulties caused by the refrigerator malfunction made me think about using LG products again. thank you
Written by a customer while visiting lg.com
Posted by: George Forney
from Glen burnie md
Verified Purchase:Yes
[This review was collected as part of a promotion.] Refrigerator working fine tech was great replaced evaporator
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
don't buy and LG fridge
on September 12, 2024
Posted by: Sini
[This review was collected as part of a promotion.] food going bad, needed a new compressor within 7 years. Very difficult to change filter
Response from lg.comBy true, LG Digital Care Team, September 12, 2024
Hey there! We appreciate the feedback you left about your LG refrigerator. We always strive to make products designed to last for many years so you can enjoy what they offer for a long time. Your review helps us improve, and we'll be sure to share your words with our teams so we can continue to work towards that goal. We'd also be happy to provide you with this link (http://spr.ly/6426Wvg30), which can help you easily replace your filter. We're here for you if you ever need anything! *Josh
Written by a customer while visiting lg.com
Customer Rating
2
Side-By Side Refrigerator/freezer
on October 9, 2024
Posted by: BAQ08
Overall, The refrigerator/freezer have worked well. Outside coating has started to come off & a wire to/from the water/ice door has come loose, causing problems with the electronics board.
Response from lg.comBy true, LG Digital Care Team, October 14, 2024
Hey there! We appreciate you letting us know about what is happening with your LG refrigerator. We want to help get it looking like it's right out of the box with everything in place. So we can look into this further, please send us a private message on social media at @LGUSSupport with your contact details and model number, and we'll be ready to help! *Josh
Written by a customer while visiting lg.com
Customer Rating
5
on December 13, 2024
Posted by: ice cubes
[This review was collected as part of a promotion.] I've had this refrigerator for 6 years and this is 1st problem
Response from lg.comBy ^Rich, LG Digital Care Team, January 28, 2026
Hello, thanks for taking a moment to share your experience with the LG Black Stainless Steel 30 cu.ft. . 4‑Door French Door Refrigerator with 3‑Tier Filtration® System, model LPXS30886D. It’s great to hear the refrigerator has been running strong for six years before this first issue came up.
If you’d like help getting everything back to peak performance, our team can assist. You can reach us anytime at lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
If you’d like help getting everything back to peak performance, our team can assist. You can reach us anytime at lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
2