Customer reviews from lg.com
LG - 29.8 Cu. Ft. 4-Door Door-In-Door French Door Refrigerator - Black Stainless Steel
Average customer rating
3.4
(71 Reviews)
Rating breakdown 71 reviews
5 Stars
28
4 Stars
14
3 Stars
6
2 Stars
4
1 Star
19
67%of customers recommend this product.
(
31 out of
46)
Customer Reviews for LG - 29.8 Cu. Ft. 4-Door Door-In-Door French Door Refrigerator - Black Stainless Steel
Posted by: 10blackhorses
from Monterey Bay, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Compressor failed before warranty was up. This model has been the subject of a mass lawsuit.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, May 6, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: CaliSC
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] I loved the layout and the organization of this fridge. It stopped cooling after 3 years, was repaired, and then stopped cooling twice after that. Wish it would have worked since I liked everything else about it.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy ^DLI, LGE Social Media, May 25, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
2
In 3 years two times repaired (Compressor issues)
on May 22, 2021
Posted by: Sriniv
from Dallas,TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] This Unit is good with 4 doors features. After purchased it within 3 years two times got issues and LG took care of the repairs under the extended manufacture warranty.
Pros: ease of use, Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
4
Response from lg.comBy ^DLI, LGE Social Media, May 25, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: AS123
from Savannah, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] It took a little bit on the phone to get to the right person to schedule service for our refrigerator, but the technician sent out to complete the repair was excellent. He provided regular updates regarding arrival, status, etc., and even sent pictures, to keep us informed of the problem, and to have for our records.
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Penny D
from Beaver Falls, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the option of three different types of ice and the roominess of the freezer.
Pros: ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Ara1
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] I dint expect to replace my refrigerator since the ice maker broke and now I'm stuck with a broken machine. Very disappointed
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, July 14, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Fiesta lover
from Yucaipa, Calif
Verified Purchase:Yes
[This review was collected as part of a promotion.] We've had the LG LPXS fridge for a little over 5 years now and it has done a good job with the high demand that our family of 5 has put it through, hopefully it will continue to do so for years to come. The ice maker has a little bit of a problem keeping up with the demand, but that's probably because we are mostly cold beverage people year round and we like a lot of ice in our beverages.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: refnogood
from east aurora
Verified Purchase:Yes
[This review was collected as part of a promotion.] third compressor getting old !!!! would love my money back
Pros: Style/Design
Quality
1
Features
2
Value
1
Response from lg.comBy ^DLI, LGE Social Media, July 27, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com