Customer reviews from lg.com
LG - 7.3 Cu. Ft. Smart Slide-In Double Oven Electric True Convection Range with EasyClean and 3-in-1 Element - Stainless Steel
Average customer rating
4.1
(230 Reviews)
Rating breakdown 230 reviews
5 Stars
126
4 Stars
51
3 Stars
24
2 Stars
11
1 Star
18
80%of customers recommend this product.
(
151 out of
189)
Customer Reviews for LG - 7.3 Cu. Ft. Smart Slide-In Double Oven Electric True Convection Range with EasyClean and 3-in-1 Element - Stainless Steel
Customer Rating
5
Exceeded Expectations
on December 13, 2020
Posted by: Neal P
from Canton, MI
[This review was collected as part of a promotion.] Having never owned a double-oven before, I wasn't prepared for how cool that is. All controls are intuitive. Everything just works. Especially love the meat thermometer. We made an absolutely perfect turkey for Thanksgiving! The only improvements I would recommend would be to have the rear gap hider flip up on a hinge for easy cleaning and the stove top has already seen some wear marks, so glass hardness could be improved.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
on December 26, 2020
Posted by: FazJoan
from Columbus, IN
Sorry - but I’m totally disappointed in this appliance. Especially since it’s the most expensive range I’ve ever owned. The top oven is impossible to clean - takes far too much messing around to try to clean. The Easy Clean is a joke. After 2-3 times with the Easy Clean, still no success. Not to mention the cost of electricity given 4-5 hours of cleaning at such high temperature.
The stove top too does not clean up good / always has a dull uncleaned look. It’s almost impossible to figure out just where the burners are / have to turn the burners on to see where they are. I could go on. But I’m sure you’re getting the picture. totally disappointed.
The stove top too does not clean up good / always has a dull uncleaned look. It’s almost impossible to figure out just where the burners are / have to turn the burners on to see where they are. I could go on. But I’m sure you’re getting the picture. totally disappointed.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, January 13, 2021
We hate to hear that your unit did not meet your expectations. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
4
Great Oven
on December 29, 2020
Posted by: rjdunk
from Bowling Green, KY
[This review was collected as part of a promotion.] cooks great; the lower oven is a little low - you have to really bend over to get things in and out. the cooktop offers so many options, I love the five burners. The cooktop did scratch for me soon after I bought it simply by sliding a pan off of the burner. I thought that was odd.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Awful appliance
on January 1, 2021
Posted by: KC09
from FL
I have owned this for about 13 months and oven knob has broke I did the self clean oven yesterday and now the doors will not open and panel is not lit we did all the trouble shooting and nothing I am very unhappy with this appliance
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, January 1, 2021
Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Posted by: Baker48
from Chatt, Tn
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this range in April of 2019. On Christmas eve of 2020, all of the burners stopped working. The LG repairman came a week later. He tried everything he knew, and was perplexed at what the problem might be. The part he ordered is on back order until the end of Feb. We are very surprised because LG has always proved to be a good choice for us in the past.
Pros: Style/Design, ease of use, Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
2
Response from lg.comBy ^DLI, LGE Social Media, January 31, 2021
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Mp 808
from Atlanta
Verified Purchase:Yes
[This review was collected as part of a promotion.] It started out ok for about 1.5 years. The temperature changed drastically from one side of the oven to the other as much as 35* my husband loves to bake this oven is not up to the task. We did change both temperature sensors/ thermostat s and it’s still off by 10*
Pros: Style/Design, ease of use
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, February 9, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Amy103088
from Ellicott City, MD
Verified Purchase:Yes
[This review was collected as part of a promotion.] We got this a few weeks ago and are really pleased with this overall. The two oven feature is great. Love the blue inside! Have not yet used all the features but the speed broil is impressive! Heats up well. When delivered, four of the knobs for the stovetop were reversed which was temporarily confusing but easy to fix once realized. Only gave 4 stars since we have not used the self clean or many other features. Confusing to set up all our products with the wifi as the password was way to hard to find and not easily explained anywhere.
Pros: Style/Design
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Love the Blue Interior, But Knobs Disappointing!
on February 10, 2021
Posted by: Fanelda
from Phoenix, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I find the lighter color letting on knobs difficult to read. Also the knobs move far too easily! So glad no toddlers in our condo kitchen. Numerous times, the settings have gotten bumped and usually change the heat. As a 73 yr old senior citizen, the lower oven is more difficult to use than I realized. Wish we had room for a wall unit.
Quality
3
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, February 12, 2021
Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com