I first saw this range a few years ago and wanted one immediately! How delighted I was to finally own the oven of my dreams! It was so great at Christmas when the family was there plenty of room for the main course and all the side that needed to be kept warm!! That upper oven is such an extra blessing since I’ve had multiple back surgeries through the year! Everyone had to test the easy slide upper shelf!
We purchased this unit through home depot. I love how well the double oven looks and works but hate the cooktop. It doesn’t clean east and it was delivered with a chip in it. Not only Will home depot not help but LG hasn’t done anything either.
Quality
2
Features
4
Value
3
Response from lg.comBy Alice Feliz V. Luna, Social Media, January 30, 2023
We appreciate all feedback. Thank you for bringing this to our attention. We would like to assist you with your LG Cooktop. Please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000, and we will be happy to assist. Thank you. ^Jolly
I really like this stove. I enjoy the buttons in front and not the back. It’s full of features many which I have probably not tried. Works great on thanksgiving with the bird on the bottom and casseroles on top oven. I need to dig deeper on the self clean function. For reason stovetop has some discoloration but I’m thinking that’s normal?
Pros: Performance
Quality
4
Features
4
Value
4
Response from lg.comBy Rita, Social/LG, May 12, 2023
Thank you immensely; your comment reaffirms that we place customer experience and satisfaction at the top of our list of priorities. Should you need us for any future concerns, reach out to us via Facebook or Twitter by private or direct message using the handle @LGUSSupport. We are here for you! ~Rita
Bought this lovely stove but the glass just started to crack and getting worse. LG won’t fix it even with my warranty because they consider it cosmetic
We have loved our LG range/oven until a wire was loose when it was installed and now we have been waiting over 8 weeks between LG and the third party company they require us to use for fix. Neither side talks with the other and neither side can give information to me the owner of the machine. Would suggest another company to do business eith at this point. Absolutely ridiculous.
Pros: ease of use
Quality
1
Features
4
Value
1
Response from lg.comBy Alice Feliz V. Luna, Social Media, June 4, 2023
Hi, Andrea from Indiana. Thanks for reaching out. Hopefully you were able to get your range fixed. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly