Customer Reviews for Caf - Series 48" Gas Cooktop - Stainless Steel
Customer Rating
3
A few flaws
on November 23, 2020
Posted by: Bitzy
from Evansville IN
I’ve used this for 3 months & fond that the burners don’t get as hot as I’d like. The white ring around the burner cannot be cleaned & they are easily stained. I think this is a bad design. I had a GE Monogram 4&” range top for 22 years before moving @ getting the Cafe. Wish I’d gone ahead & spent the extra money as the Cafe isn’t that great.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , November 24, 2020
Hello Bitzy-Thank you for taking the time to share your review. We are sorry to hear you are having this issue with the burner heads staining. We can understand how frustrating it would be to have your new appliance not coming completely clean. We want you to be happy with your new range top. Take a look at page 10 in your manual for cleaning the burner heads. https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-85245-1.PDF If you continue to have issues, please reach out to us directly by email at the following link: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We appreciate your feedback and look forward to hearing from you. Thank you! Joyce@Cafe
This unit cooks very well. The griddle keeps the correct temperature, and the griddle is easy to clean. The individual gas burners are great, with the two stage burners for high and simmer. Automatic, and you do not have to do anything other than turn the dial to go from the high to low heat.
We move to our brand new home last year, less then a year of used, the grates are losing their coat of enamel or what ever is call, I can see the metal coming through evenly on 3 of them, on a different one, the enamel has chipped, now even rust on the chipped past. You would think that the grates would last more then a year.
[This review was collected as part of a promotion.] Absolutely love this range top! I use it multiple times a day! I love the large burners, how easy they are to clean and the griddle. Everyone who sees it asks about it because it is beautiful AND functional!
I love cooking on this cook top. I do a lot of canning and meat processing and having so many big burners is really terrific. I thought all of the burners being large and the same would be a problem, but the lowest setting really is a very low temperature