Customer reviews from Newair
NewAir - 29-Bottle Dual Zone Wine Cooler - Black Stainless Steel
Average customer rating
4.5
(387 Reviews)
Rating breakdown 387 reviews
5 Stars
278
4 Stars
62
3 Stars
16
2 Stars
13
1 Star
18
91%of customers recommend this product.
(
143 out of
157)
Customer Reviews for NewAir - 29-Bottle Dual Zone Wine Cooler - Black Stainless Steel
Posted by: Joe88
from Undisclosed
Verified Purchase:Yes
So far, works like it's supposed to, it's a nice design, and it fits where I needed it.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review.Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review.Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Hank_MD
from Los Angeles
Verified Purchase:Yes
We just received the fridge yesterday. We haven't plugged it in yet, but it looks GREAT and it fits perfectly where we are using it. We needed a built-in fridge because we don't have a lot of space and needed to be able to put it right up against the wall without needing room for a compressor to vent. The unit fits 29 bottles as advertised and it's a great height as a freestanding fridge, as it is low enough to fit under a countertop but tall enough that it is not wasting space. Very happy with this purchase and got STELLAR customer service from Liz at NewAir when there was a shipping issue.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your AWR-290DB-BLE. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your AWR-290DB-BLE. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Bern
from Newfoundland, Canada
Verified Purchase:Yes
We hare building a new home and were looking for a good, two-zone wine fridge. After months of looking, we settled on the NewAir 29 bottle two zone built in. It arrived this week. Looks pretty, especially with the blue-coloured lights. However, using my own digital thermometer reveals that the fridge is definitely not a two temperature zone appliance. I have the upper zone set to 9 Celsius and the lower zone set to 15 Celsius. My thermometer reveals the temperature to be the same in both zones......fluctuating between 12.7 and 12.9! This wine cooler was one of the more expensive options, so we selected it, hoping that "more expensive" would translate into better results. Not so! We have a two-zone wine fridge that offers just a single temperature result! I do not recommend this product!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi,Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi,Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Written by a customer while visiting Newair