Customer reviews from Newair
NewAir - 29-Bottle Dual Zone Wine Cooler - Black Stainless Steel
Average customer rating
4.5
(387 Reviews)
Rating breakdown 387 reviews
5 Stars
278
4 Stars
62
3 Stars
16
2 Stars
13
1 Star
18
91%of customers recommend this product.
(
143 out of
157)
Customer Reviews for NewAir - 29-Bottle Dual Zone Wine Cooler - Black Stainless Steel
Customer Rating
2
Looks great, but unreliable
on November 5, 2023
Posted by: NKW
from Brookline, MA
Verified Purchase:No
Purchased this fridge in 2018-- since then, have had to replace compressor and control board (at substantial cost), and now the top zone has stopped working again. Given the cost, I am surprised that it has not lasted longer.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Great Customer Service
on September 3, 2020
Posted by: Anita
from Washington VA
I love this small frig. It is so well designed and the wooden shelves are classy.
I had an issue with the lower part of the unit keeping the temperature low enough.
Customer service was able to diagnose the problem and send me a correct part to get the unit up and running good as new.
I had an issue with the lower part of the unit keeping the temperature low enough.
Customer service was able to diagnose the problem and send me a correct part to get the unit up and running good as new.
Response from NewairBy NewAir, Customer Service, September 3, 2020
Awesome! I’m happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to the NWC029SS01. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Great product with superb service
on October 23, 2017
Posted by: Irishter
from Covington, LA
Cooler is located in kitchen/dinning room, convenient, quiet and attractive. When contacted with a minor problem, customer support was the best I have encountered. Christine D. could not have been more helpful.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Great looking
on July 19, 2020
Posted by: drwho304
from Maine
Just received this unit and it looks as good as expected. I have not used it yet but have high expectations.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your AWR-290DB. Thank You for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your AWR-290DB. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Superb
on April 22, 2020
Posted by: Ed C.
from Nashua, NH
Great product! Works really well and looks fabulous under my counter!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your AWR-290DB-B. Thank You for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your AWR-290DB-B. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Posted by: MDLee
from Fort Lauderdale, FL
Verified Purchase:Yes
Note that the "black stainless steel" finish is more like a mirror finish with gray layer on it. It does not match other black stainless steel appliances other than the gray tone. That aside, this is a very nice dual zone wine refrigerator. It accurately holds the temperatures set for each zone. It has a compressor so you can hear it but it is not loud. It seems to also be very energy efficient. I have not noticed any increase in my electric bill beyond a few cents a day.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for being a valued customer of NewAir. Your business means a lot to us.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for being a valued customer of NewAir. Your business means a lot to us.
Written by a customer while visiting Newair
Posted by: Tom HoustonTX
from Houston, TX
Verified Purchase:Yes
I bought this Dual Zone Wine Frig in July 2020 and the two zones did not cool properly. NewAir sent me new sensors to replace that did not solve the problem. They immediately replace the Fridge and it is working perfectly!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to the NewAir 15" Built-in 29 Bottle Dual Zone Wine Fridge. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to the NewAir 15" Built-in 29 Bottle Dual Zone Wine Fridge. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: MLABOY
from Saint Johns, FL
Verified Purchase:Yes
I bought this three years ago and it's been wonderful having it. I use it within more than just wine. Great to put water and drinks without bulking up the regular fridge. It slick and modern. Love the blue light! Definitely recommend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you so much for taking the time to leave us this amazing review on the NewAir NWC029BS00. We are delighted to hear the unit has met your expectations. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you so much for taking the time to leave us this amazing review on the NewAir NWC029BS00. We are delighted to hear the unit has met your expectations. Thank you for choosing NewAir!
Written by a customer while visiting Newair