Customer reviews from Newair
NewAir - 29-Bottle Dual Zone Wine Cooler - Black Stainless Steel
Average customer rating
4.5
(387 Reviews)
Rating breakdown 387 reviews
5 Stars
278
4 Stars
62
3 Stars
16
2 Stars
13
1 Star
18
91%of customers recommend this product.
(
143 out of
157)
Customer Reviews for NewAir - 29-Bottle Dual Zone Wine Cooler - Black Stainless Steel
Customer Rating
5
Customer Support has been great
on October 25, 2021
Posted by: Tom
from Michigan
Verified Purchase:No
These are beautiful and look great in the kitchen, sadly mine failed outside of the warranty period, but customer service was excellent, and sent me out parts to try a basic repair. When this did not fix the issue they reached out to me to offer a replacement unit.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Compact and Looks Great
on April 19, 2021
Posted by: A Oneill
from Chesterfield, MO
We've has the unit for almost 1 year now. The design is compact but still very spacious inside. It looks great in our kitchen and we always receive compliments on it.
Response from NewairBy NewAir, Customer Service, April 19, 2021
Thank you for posting your comments in regards to your AWR-290DB. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Posted by: A Oneill
from Chesterfield, MO
Verified Purchase:Yes
We've has the unit for almost 1 year now. The design is compact but still very spacious inside. It looks great in our kitchen and we always receive compliments on it.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to your AWR-290DB. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing NewAir.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to your AWR-290DB. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
5
Great features and excellent customer service!
on December 7, 2020
Posted by: John P
from Rochester, MI
Verified Purchase:Yes
We bought this unit in April 2019 after researching several makes and models. We chose Newair because of the dual zone feature, under counter installation, blue light ambiance and sliding wood racks. We also bought it because of the Newair reputation for quality. We're glad we chose Newair, because we recently had an issue that they quickly resolved to our satisfaction. I would highly recommend this product and the Newair manufacturer.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your AWR-290DB. Thank You for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your AWR-290DB. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Posted by: CATT
from Missouri
Verified Purchase:Yes
just installed, but so far I like it. Makes just a little noise - not as much as a full size refrigerator. Could use more info about how to fill water trays, etc., since no way to measure humidity built into unit. Otherwise, very nice and good value.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
I love telling my friends about this cooler
on November 13, 2016
Posted by: Meredith
from Los Angeles, CA
I am obsessed with the smaller size of this cooler + the dual temperature control for storing white and red wines. The lighting controls also add some pretty ambience to the room. I love it!
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Great wine fridge for the casual collector/consumer
on September 2, 2018
Posted by: Stu from Wine on the Dime
from San Antonio, TX
I had a previous NewAir wine fridge (21 bottle) that I was using for a while before I received this one. The AWR-290DB is a BIG step up from my previous wine fridge. PROS: The overall build quality is fantastic! The cedar shelves are far superior to the aluminum wire shelves in my previous model and it is much easier to fit bottles of different sizes next to each other. The humidity well is nice and both zones hold the temperature with no fluctuations. The unit is much quieter than my previous model AND, the best part, it locks so I can ensure that my small kids (or wife) can't get into my collection. Finally, from an aesthetics standpoint, it looks really nice! CONS: I saw that the zones were restricted in temperature range when I initially looked at this model online and didn't think much of it, but it did make a little difference when I was looking at which wines I was going to cellar in which zones. I ended up maxing out the temp in the top zone to get it closer to what I would normally cellar at, but it's not too far off and I would rather it be cooler than be warmer if I can't match the zones. Also, the instructions that came with the wine fridge really didn't describe how to assemble the parts that were inside. It would have been nice to have some more guidance but I was able to figure it out. CONCLUSION: This is a great little fridge! If you have a medium to large-sized collection, then you will probably need to buy a larger capacity model. However, if you have a small collection and want a space to chill the wine prior to consumption, then the NewAir AWR-290DB is a solid purchase.
I would recommend this to a friend!
Written by a customer while visiting Newair
Posted by: MattG8
from Milwaukee, WI
Verified Purchase:Yes
It was good... then at about 2 years of owning it, the warranty ended and it started making a brutal noise that haunts me at night... I'd love to add a video of this, but only able to add pictures. Reached out to customer service, and they said "well, you could reach out to a repair person". So helpful...
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair